Manheim highlighted on Monday that dealers seeking tools to help them leverage the “mountain” of available data in the buy/sell process are reporting increased efficiency and improved in-lane sales with Manheim’s Seller Dashboard. The company noted its clients are rapidly adopting the online tool — released this spring — that can deliver real-time sales statistics and historical data […] [Read More]

Visitors to manufacturer websites who use shopping tools such as a payment calculator or interior/exterior view tend to be more satisfied with their car-shopping experience, according to the summer edition of the J.D. Power 2016 Manufacturer Website Evaluation Study. The study, in its 17th year, measures the usefulness of automakers' websites during the new-vehicle shopping process […] [Read More]

General Motors Financial previously discussed how its subprime exposure would be declining as the finance company continues its strategy pivot to prime paper as the parent automaker’s captive provider. The company’s second-quarter financial statement reinforced the approach as GM Financial reported that it originated $1.614 billion in subprime contracts during Q2 — deals with consumers with […] [Read More]

Just ahead of when it rolled past five years of operation, the Consumer Financial Protection Bureau made three leadership changes involving the associate director for supervision, enforcement, and fair lending; the principal deputy general counsel; and the deputy chief operating officer. “I am very pleased to announce the changes to senior leadership positions at the […] [Read More]

Tom Stewart and Richard Curtis keep adding to the client roster of their new business development consulting firm, Auction Management Solutions (AMS). The newest partner to come aboard is Southeastern Auto Auction in Savannah, Ga. “Our auction is in its 20th year of operation,” Southeastern Auto Auction vice president of operations Bill McCready said. “Recently, […] [Read More]

Auction values for used 1- to 3-year-old vehicles declined 3.6 percent, or about $671, in the second quarter, according to analysts at Kelley Blue Book. The average used-car value at the end of the second quarter finished just 1.5 percent, or $272, lower than it did at this time last year. Year to date, the average […] [Read More]

Two ServNet members — Bel Air Auto Auction and DAA Seattle — each highlighted new developments happening at their operations this summer. BSC America president R. Charles Nichols announced that industry veteran Tommy Rogers has joined Bel Air Auto Auction as general manager of its Clayton Station Auction Center. As part of the BSC America management […] [Read More]

FordDirect chief operating officer Valerie Fuller will be stepping down Sept. 1 to pursue other opportunities, the company said Friday. Chief executive officer Mike Jurecki announced the news in a press release, thanking Fuller for her leadership of the company, which included serving as interim CEO for the first half of this year and 11 years […] [Read More]

This week, a broad coalition of business groups involved in the making, selling, servicing, financing and auctioning of vehicles urged Congress to support Senate legislation to preserve a consumer's ability to get discounted auto financing at the dealership. In a letter to U.S. senators, the group of nine trade associations — including four organizations that participate […] [Read More]

A record 9.7 million vehicles will likely be sold at auction this year, with 10 million sales expected next year, according to National Auto Auction Association chief economist Ira Silver. The previous record (9.6 million) was set in 2004. “What’s the major driver there is the commercial consignment,” Silver said during a webinar Thursday. “Because dealer consignment […] [Read More]