After more than a year of dedicated development and collaboration with dealers, DealerSocket will officially release iDMS at the company’s User Summit next week in San Antonio. DealerSocket highlighted that iDMS marks the first of several upcoming product launches for the company’s full-scale, integrated technology platform tailored to independent and buy-here, pay-here dealers. “Our independent […] [Read More]

A free service from Automall Network is designed to let auto shoppers know whether they should take that deal or think twice. “Buying a new car is one of those love/hate tasks — fun to test drive, but not so much to negotiate the deal,” said Viraf Baliwalla, president of Automall Network. “There is a lot […] [Read More]

The Consumer Financial Protection Bureau made it official this week. As of the reading stemming from its September update, the bureau now has handled more than 1 million consumer complaints. "Since opening our doors in 2011, we have handled over 1 million complaints from consumers about their problems with financial products and services,” CFPB director […] [Read More]

Used-car prices were up year-over-year in August, but it’s not expected to continue. And while RVI Group predicts that used prices will be up 0.2 percent in 2017 relative to current levels, a meaningful drop in prices is expected to start in 2018. In its September Risk Outlook report, RVI predicted that a growing supply […] [Read More]

Keep an open door and be upfront. That’s crucial for management in communications at an auction. “Priority No. 1? I don't think anything is more important than communication both on a one-on-one and cross-departmental basis,” said Stephanie Gingras, general manager at Dealers Auto Auction of the Southwest. “Never has an employee not been able to […] [Read More]

When asked what sets Dealers Auto Auction of the Rockies apart as a great place to work, executive vice president Michele Noblitt said it’s all about: “Stability, a sense of community, a genuine caring attitude not only professionally but personally for our employees. Passion for growth.” The top priority for her as a manager is […] [Read More]

An increase in supply plus growing incentive activity will push used-car prices down 7.2 percent from current levels over the next three years, RVI Group said in its September Risk Outlook report. RVI’s lease supply index — a measure of off-lease vehicles in the market — rose 24.9 percent in August compared to the same […] [Read More]

At ADESA Las Vegas, general manager Brenda Aden said it’s “excellent teamwork and communication, along with a dedication to regular employee recognition and development” that makes the Nevada auction stand out as a great place to work. Teamwork, in fact, is her No. 1 priority in managing her staff. “We take a personal interest in […] [Read More]

Wholesaling vehicles in a place some people might consider to be paradise should be a breeze, right? Well, Manheim Hawaii general manager Dewey Hess said the 133 full-time and part-time employees keep the auction flowing as consistently as waves lapping against the shoreline. “Hawaii is a unique and diversified place, which is reflected in the […] [Read More]

When it comes to technology, I’m not what you would call an early adopter. Until December 2013, I was the rare millennial who still had a flip-phone. But I finally joined the 21st century and got an iPhone for Christmas that year, officially giving up on looking like a “Breaking Bad” extra. So, the irony […] [Read More]