You book a plane ticket online. Maybe the night before the flight or at a kiosk once you arrive at the airport, you check in and get a boarding pass. The boarding pass includes things like your name, flight number, gate number, boarding time and so forth. The boarding pass serves as a re-confirmation of […] [Read More]

AutoCanada, which is based in Edmonton, announced an executive shift this spring as the company found itself in a sales slump amid ongoing recessionary conditions in western Canada. Joining the country’s only publicly traded dealer group as chief executive officer was Steven Landry, whose background includes 27 years with Chrysler Group, where he held various […] [Read More]

Facebook and other social media platforms are certainly key to dealers in reaching shoppers. But the one that’s perhaps most useful may come as a surprise. Swapalease.com polled approximately 2,500 car shoppers in June and found that YouTube was most popular, with 43 percent using it in car research.  Facebook was second at 33 percent, […] [Read More]

It’s not just the retail operations of dealerships that are being impacted by the Takata airbag stop-sale. There is also a “backlog” of cars that would otherwise be hitting the wholesale market, KAR Auction Services chief executive Jim Hallett said during his company’s earnings call Wednesday. KAR is the parent company of auction company ADESA. […] [Read More]

Instagram recently launched a completely new feature set called Instagram Stories. The company describes it as “a new feature that lets you share all the moments of your day, not just the ones you want to keep on your profile. As you share multiple photos and videos, they appear together in a slideshow format: your […] [Read More]

Commercial consignment for ADESA was up 24 percent year-over-year in the second quarter, helping to lift the auction company’s vehicle sales by double-digits, parent company KAR Auction Services said Wednesday. The number of vehicles sold via ADESA climbed by 18 percent year-over-year in Q2. Excluding numbers from acquired locations, sales were up 9 percent, with […] [Read More]

In the first part of his series, Intellaegis president John Lewis offered three suggestions on creating a mock audit to prepare for a potential examination by the Consumer Financial Protection Bureau. To wrap up the blog endeavor for SWBC, a diversified financial services company that has interests in the automotive world along with insurance, mortgage […] [Read More]

Carvana continued its East Coast expansion Wednesday, launching in Washington, D.C. This is the online car retailer’s 15th market overall and the sixth it has added in 2016. Most recently, Carvana opened up shop in Richmond, Va. “Washington, D.C. is the largest market we’ve launched in to date, so we’re tremendously excited to be here,” Carvana […] [Read More]

More than 70 percent of respondents in a recent Xtime study considered cost estimates “extremely important” or “very important” when scheduling service appointments. In fact, the assurance that they are getting a transparent estimate outranked all other factors among the 668 drivers surveyed, including the ability to choose the time or day of the appointment, […] [Read More]

Black Book on Wednesday announced an agreement to be one of the trade appraisal resources for online car-buying platform GoGoCar. GoGoCar will now be able to leverage Black Book appraisal and valuation data for its customers. Powered by Black Book, GoGoCar will allow dealers to obtain accurate trade appraisal data on any vehicle offered during […] [Read More]