It’s not that new-vehicle owners can’t get no satisfaction. It’s just that for the first time in years, a non-American brand has earned the distinction of most satisfying popular, non-luxury brand among new-vehicle owners. Korean manufacturer Kia claimed that honor in this year’s AutoPacific Vehicle Awards, which measures owner satisfaction with 50 attributes ranging from […] [Read More]

With the May employment report from the Bureau of Labor Statistics landing with “a thud,” according to the reaction by Comerica Bank chief economist Robert Dye, the auto finance industry likely will have to wait until later this summer at the earliest for the Federal Reserve to make a move regarding interest rates. To recap, […] [Read More]

Arkansas dealers now have their own library of standardized documents to ensure their compliance with current automotive regulations. Reynolds and Reynolds recently announced the launch of the LAW Arkansas F&I Library. Reynolds Document Services developed the library in partnership with the Arkansas Automobile Dealers Association. The library will provide Arkansas dealers access to legally reviewed […] [Read More]

Larry H. Miller Dealerships just welcomed three new stores into the family. LHM Dealerships on Tuesday announced the acquisition of three stores in Colorado, with the purchase of Cherry Creek Dodge in Denver, Fiat of Denver and Colorado Chrysler Jeep in Aurora. The dealership group owns 11 stores in Colorado after this move. “We’ve been […] [Read More]

Wholesale price trends are starting to settle into a pattern Black Book is expecting. At least that’s the view of Anil Goyal, senior vice president of automotive valuation and analytics, when this week’s Black Book Market Insights report took a look at valuation activity from the first week of June. “Weekly depreciation rates are beginning […] [Read More]

Leading into next week’s National Convention and Expo, online pre-qualified monthly payment marketing technology provider DriveItNow joined with the National Independent Automobile Dealers Association as its latest National Member Benefit partner. NIADA explained as part of Tuesday’s announcement that this product offering is designed to help independent dealers compete more effectively with franchise operations in […] [Read More]

Early indications are that May was another solid month for used-car departments at franchised dealers, including their certified pre-owned operations. Citing data from the National Automobile Dealers Association, Cox Automotive chief economist Tom Webb said in a monthly commentary released Tuesday that franchised dealers’ retail used-car sales were up 5 percent in the first four […] [Read More]

Mark Sauder's reaction when Ken Shilson approached him about becoming the newest member of the NABD Hall of Fame might have come straight from a script you’ve heard on countless TV shows or movies as the police are interrogating someone. Sauder told Shilson, “You’ve got the wrong guy.” While the exchange between the executive who helped […] [Read More]

New research from IHS Automotive suggests that there will be many more autonomous cars on the roads in the next few decades than they previously thought. The automotive research firm forecasts that there will be nearly 21 million vehicles with some degree of autonomy sold globally in 2035 alone. This is a much higher estimate than […] [Read More]

The National Automobile Dealers Association has hired Peter Fong as senior vice president of dealership operations. Fong’s more than 20 years of experience include various executive-level sales, marketing and brand management positions at Ford Motor Co. and Chrysler Group LLC. He also guided Carmoza, an auto transport start-up company, through its merger and acquisition. He most […] [Read More]