Insurance Auto Auctions announced an enhanced appraisal offering that provides more flexibility and choice for IAA Inspection Services customers. It’s part of the IAA Total Loss Solutions suite of products that facilitates customer satisfaction and manages costs during the total loss claims process. The ability for insurance customers to receive an appraisal is now fully integrated […] [Read More]

When the first Kerrigan Auto Retail Index was released at the end of March, the report said it was a bit premature to call the seven-year up-cycle in auto retail stocks over, but noted the handwriting was clearly on the wall. “It is still too early to call the end of the cycle, but the public […] [Read More]

The spring selling season has come to an end. That’s the conclusion analysts found based on the latest wholesale evidence discussed in this week’s Black Book Market Insights report. Black Book indicated the majority of truck segments were holding steady while cars were seeing larger price drops compared with the past 12 weeks. What’s more, […] [Read More]

Law enforcement officials last year recovered more than $122 million in vehicles equipped with the LoJack Stolen Vehicle Recovery System, according to the company’s seventh annual Vehicle Theft Recovery Report. While the average value of vehicles recovered in 2015 was $10,287, thieves continue to target vehicles valued over $30,000. LoJack attributes this to a phenomenon […] [Read More]

CARPHORIA Dealer Services, a technology solutions company, has completed the initial testing and launch phase for Trade-In Valet, a tool designed to help dealers convert website traffic and into sales — with no extra effort required by the dealer. "We don't expect our dealers to change a thing in their daily routines,” said Michael Dodd, president […] [Read More]

ACA International recently released a new white paper as part of its ongoing initiative to collect original data about the credit and collection industry and show how debt collection companies impact the economy.   In its paper titled “Methodological and Analytical Limitations of the CFPB Consumer Complaint Database,” ACA highlighted that the Consumer Financial Protection […] [Read More]

Santander Consumer USA president and chief executive officer Jason Kulas insisted the finance company has “more data than almost anyone else in the subprime space.” So when SCUSA cut back on its core non-prime retail originations by 15 percent during the first quarter, Kulas emphasized how that data helped to maintain “disciplined” underwriting standards. "What […] [Read More]

AUL Corp. recently completed the requirements for a Service Organization Control (SOC) 2 type II audit. Specifically targeting service firms with a focus on security, availability, processing integrity, confidentiality and privacy, AUL highlighted SOC 2 is designed to meet the demands of the vehicle service contract marketplace. Why is SOC 2 important to AUL customers? […] [Read More]

It’s not just about reaching the most consumers. Sometimes, it can be just as beneficial — if not more — to tap into what’s important for a specific niche of clientele. In other words, “clients that are the most profitable for you,” says Cox Automotive Media Group president Jared Rowe. “Maybe, again, you don’t want to sell […] [Read More]

The number of vehicles up to 8 years old sold at auction fell by 5 percent to 360,700 over the four-week period ending April 25 compared to the four weeks prior, according to NADA Used Car Guide's monthly used-car update. While sales of 2016 units increased by 46 percent to 12,500, sales for other model years […] [Read More]