Thirty-three-year-old Mike Ryan heads up management of all physical auction sales for U.S. Bank. “This includes overseeing our overall auction strategy, tracking and reporting performance metrics, and working closely with our auction vendors to ensure we are seeing the best return for every vehicle sold at auction,” he said. The auto industry has, essentially, always […] [Read More]

When Jacqueline Swank joined AUL nearly a decade ago, she didn’t know it was a company — let alone an industry — in which she’d remain. “I came to AUL in 2007,” she said, “and here I am. I love the car business, and this is where I’ll stay.” Swank’s duties as marketing manager include […] [Read More]

Cars that receive 30 vehicle detail page views in 30 days sell more quickly than those that don’t. That’s according to an analysis of VDP view distribution by LotLinx, which in looking at 483,715 VINs from 299 U.S. dealers found that 81 percent of cars on dealer lots sold after receiving 30 VDP views in […] [Read More]

Rob Ruth carries a lot of weight on his shoulders when he checks on all segments of Bob Ruth Ford, which is located in Dillsburg, Pa. He’s charged with ensuring profitability of the entire dealership, overseeing new- and pre-owned vehicle sales as well as service and parts departments. “I was born into the car business, […] [Read More]

Dan Reel’s brother Tony and late father, Louie, opened Reel’s Auto Sales in 1999. Two years later, he became a salesman at the store following his service in the U.S. Army. Reel became a 50-percent owner in the store after his father passed away in 2008. Today, he serves as co-owner and vice president of […] [Read More]

In an effort to boost its commitment to buy-here, pay-here operators, dealer management software provider Frazer Computing became the newest member of the National Independent Automobile Dealers Association's National Member Benefit Program this week. While it is new to the NMB program, Frazer has a long affiliation with NIADA, having joined the association’s Georgia affiliate […] [Read More]

How are certified pre-owned sales faring in Canada this year? So far, so good, it seems. Below is a rundown of a few brands that have shared their latest CPO sales results. BMW Canada sold 1,674 pre-owned units in August, compared to 1,362 sales a year ago.  The pre-owned division has moved 12,960 units through eight […] [Read More]

If there is one employer that stands out in Daniel Novotny’s career background, it might be this one: the CIA. “For my early career, I am most proud of my years with the Central Intelligence Agency, especially those spent in Iraq alongside our armed forces. It was an important time to serve our country in […] [Read More]

GWC Warranty acknowledged vehicle shoppers are looking for a bargain, and dealers are looking to turn a profit, meaning those two worlds collide during the art of negotiation. As experienced negotiators, GWC Warranty pointed out every sales and F&I professional has techniques that have worked for years. But as customers evolve, the company insisted that […] [Read More]

The Serpa Automotive Group has acquired Toronto’s Agincourt/401 Kennedy Chrysler Dodge Jeep RAM. Since 2012, Serpa has operated Serpa BMW in Newmarket and from 1995 to 2015 owned Richmond Hill’s Avante Mazda. The new dealership will be known as Serpa Chrysler Dodge Jeep RAM. “We will now transform the new Serpa-branded dealership into the finest […] [Read More]