Xtime this week shared analysis that takes a look at how recall service appointments can lead to increased service revenue and opportunities for future business. Since 2014, there have been more than 10 million vehicles recalled in Canada, and during the past 12 months, Xtime has processed 3.2 million service appointments with recalls through its Xtime Retention […] [Read More]

Two automotive retailers in British Columbia were recognized in the automobile category with a 2015 WebAward, which are presented annually by the Web Marketing Association. The OpenRoad Auto Group notched an award, and U.S-based, The Gary Stock Co., was honored for its development of the website for Jaguar Kelowna, of Kelowna, B.C. The Gary Stock […] [Read More]

The fourth annual day-long 2015 TalkAUTO Canada conference, hosted by J.D. Power and Canadian Black Book, is coming up in just over a week. The event — which attendees can sign up for at no cost — scheduled for Nov. 10, will be held at the Toronto Congress Center – North Building, from 7:30 a.m. […] [Read More]

While new-vehicle sales are expected to increase by over 11 percent for the month of October, TrueCar predicts a slight year-over-year decrease for total used-vehicle unit sales by the close of the month. In an announcement from the company on Wednesday, TrueCar says it expects that total used-auto sales may exceed 3,023,686 units, which, if […] [Read More]

AutoNation continued its upward movement in the number of used vehicles retailed during the third quarter, pushing its total through the first nine months of the year 7.4 percent higher than the same point in 2014. The dealer group reported on Wednesday that it retailed 56,584 used vehicles in Q3, marking a 1.4-percent uptick from […] [Read More]

Ally Financial announced this week it has donated $10,000 to the Granite State Children’s Alliance in honor of this year’s 2015 TIME Dealer of the Year winner. The winner, Andy Crews, is the president and chief executive officer of AutoFair Honda in Manchester, N.H. The selected charity, Granite State Children’s Alliance, operates four child advocacy […] [Read More]

The Consumer Financial Protection Bureau pinched another player in the auto finance space over its debt collection practices. On Wednesday, the CFPB filed an administrative order against Security National Automotive Acceptance Co. (SNAAC), a finance company specializing in loans to servicemembers, for engaging in illegal debt collection practices. Officials indicated the order requires the company […] [Read More]

As of Oct. 1, the Consumer Financial Protection Bureau reported that the agency has handled 726,000 complaints nationally. Along with a closer look at complaints coming from Chicago, officials noted some of the highlights from the statistics in this month’s snapshot report released this week include: • Complaint volume: For September, the most-complained-about financial product […] [Read More]

Dealer Marketing Services, makers of ProMax Unlimited, recently released the first tool in a line of three new consumer credit soft pull products. The first solution is Instant Score, which is fueled through a partnership with Equifax. ProMax highlighted that Instant Score, the first of three new Equifax-powered credit solutions to be released, can function […] [Read More]

Heritage Acceptance Corp., a finance company specializing in purchasing vehicle retail installment contracts through a network of more than 600 dealers throughout the Midwest, named Mike Monaghan as vice president of sales and marketing this week. Heritage highlighted Monaghan brings significant experience in developing new business opportunities and managing teams with proven success. He led […] [Read More]