Hyundai Canada announced this week a new initiative that can help get consumers ready for summer travel as well as offer dealership service departments a chance to connect with potential customers and show off the Hyundai lineup. The new Hyundai Before Service Experience works to provide shoppers with the opportunity to have their vehicle inspected […] [Read More]

If you’re in the business of selling cars and trying to make the most out of your mobile strategy, the used-car market may be a good place to start. Edmunds.com conducted an analysis of its own site traffic to determine differences between smartphone and desktop shoppers, and found that used-car shoppers show a particularly strong […] [Read More]

CarMax reported last week a spike of almost 10 percent in used-car sales for its first fiscal quarter of 2016 — and much of this increase was driven by younger vehicles, specifically pre-owned units up to 4 years old. Used unit sales were up 9.3 percent to 150,528 this past quarter, and during the company’s […] [Read More]

There’s quite a bit of hubbub being made in the consumer-facing media following the recent flooding in Texas and the vehicles that suffered water damage. The National Insurance Crime Bureau, based on estimates from Copart, recently reported that the fallout from the flooding affected between 7,000 and 10,000 insured vehicles in the area. While the […] [Read More]

The Henderson Hyundai Superstore announced Monday that it has received a Guinness World Record for orchestrating the largest-ever parade of Hyundai vehicles. Henderson Hyundai, the No. 1-rated Hyundai dealer in Nevada three years running on DealerRater, hosted the parade event in December to honor National Impaired Driving Prevention Month. The dealership invited local Hyundai owners […] [Read More]

The logic behind the Inline CarStory Market Reports is this: if the vehicle details page on a dealership website has the information a shopper wants to know, that shopper will stay on that page instead of clicking elsewhere to find that information.  Through this new tool that CarStory launched this month, vehicle research information is […] [Read More]

CarMax Auto Finance reported “better than anticipated” loan charge-offs that had a favorable impact on both the provision for loan losses and the ending allowance for loan losses during the first quarter of its current fiscal year. The performance prompted investment analysts to question CarMax leadership about the possibility of the company’s captive buying deeper […] [Read More]

Subprime auto finance company Exeter Finance Corp. on Monday selected the UP Bill Payment Solution offered by ACI Worldwide, a global provider of electronic payment and banking solutions. It’s a move both companies said is meant to simplify multiple bill payment services and dramatically reduce payment processing costs. After embarking on a broad technology search […] [Read More]

EFG Companies, together with the National Association of Minority Automobile Dealers (NAMAD), selected the recipient for their first Northwood University private donor scholarship on Monday. This NAMAD scholarship will fund the remainder of four-year tuition for Javante Dilworth while he attends the automotive management program at Northwood University, representing an investment of up to $100,000 […] [Read More]

With new survey reports showing independent dealers are fearing a significant decline in customer traffic, Equifax is offering new tools for members of the National Independent Automotive Dealership Association and National Alliance of Buy-Here, Pay-Here Dealers to create what company executives are calling a “transparent environment” for customers with checkered credit backgrounds. BHPH dealers who […] [Read More]