Joining several others announcing annual awards in March, General Motors has recognized ADESA Minneapolis as its 2014 Auction of the Year. The auction — a first-time winner of this award — was chosen out of the 34 GM Sponsored Auctions throughout the U.S. and is recognized for “its unwavering commitment to providing customers with the […] [Read More]

AutoNation announced this week the reopening of several luxury dealerships. This included two Porsche dealerships — Porsche Plano and Porsche Bellevue — as well as Audi Plano and Lexus of Cerritos. The first to reopen this past week on Tuesday, Audi Plano, features a redesigned facility with over 60,000 square feet of space. It also […] [Read More]

On Friday, Nissan announced a donation of $250,000 to six Historically Black Colleges and Universities (HBCU) in Mississippi to promote STEM initiatives at each school to inspire and develop talent. U.S. Rep. Bennie Thompson, a Mississippi Democrat, along with Nissan executives presented the funds to representatives from Alcorn State University, Coahoma Community College, Jackson State […] [Read More]

The National Highway Traffic Safety Administration announced this week its receipt of an expanded air bag recall for certain Honda vehicles. Added to the previous recall, notated as 14V-351, are vehicles as follows: certain 2001 Honda Accord, certain 2004 Honda Civic, and certain 2008 Honda Pilot vehicles. The potential issue with these vehicles, the same […] [Read More]

Generation Y, also referred to as millennials, are becoming more influential in the automotive space as their purchasing power increases and they become more of an integral demographic in the car-buying population. And, clearly, their shopping and buying habits will shape the future of the retail auto business. With that in mind, a recent post […] [Read More]

The trust factor and peace-of-mind are major parts of the foundation of the certified pre-owned business, but they’re also big selling points for why CPO may be ideal for many consumers. Couple that with the growing importance of transparency and consumer reviews — particularly in today’s increasingly digital auto shopping environment — and it’s clear […] [Read More]

Using descriptive words such as unsubstantiated, puzzlingly and unworkable, it didn’t take long for industry associations to question again the methodology of the Consumer Financial Protection Bureau, which on Thursday finalized its policy involving its public-facing consumer complaint database. Now that consumers have the option to share details of their complaint to the CFPB, the […] [Read More]

In what could be a wake-up call for dealerships and F&I managers when explaining how warranties work according to federal mandates, BMW of North America agreed to settle Federal Trade Commission charges this week that its Mini division violated the Magnuson-Moss Warranty Act by telling consumers that BMW would void their warranty unless they used […] [Read More]

This week, GWC Warranty, a national provider of vehicle service contracts and related finance and insurance products sold through dealers, began to celebrate its 20th year in business. Since opening in 1995, GWC Warranty has partnered with more than 20,000 dealers and helped to protect more than 1.5 million drivers by providing what the company […] [Read More]

It was announced this afternoon that Black Book has completed the purchase of William Ward Publishing — the exclusive distributor of Canadian Black Book vehicle values. CBB is utilized as a valuation guide by financial institutions and dealers across Canada. The announcement was made by Richard P. Malloch, president of Hearst Business Media, the group […] [Read More]