Curbsiding — something you don’t have to worry about as a licensed dealer? Wrong. The Ontario Motor Vehicle Industry Council recently issued a bulletin that warns dealers against supplying curbsiders, because you may be held accountable. Take this situation for example: A London, Ontario, dealer was recently convicted of supplying vehicles to a curbsider. The […] [Read More]

Wholesale prices started falling at a more rapid pace in September, with all segments seeing prices decline except for two: luxury cars and midsize cars. The Manheim Canada September index was down last month, falling by almost three points from August’s reading of 92.6. The decline also marks a 1-percent drop from September 2013. Luxury […] [Read More]

Twitter: It ain’t just for hashtagging your favorite pumpkin-spice whatever or Grumpy Cat pictures.  That’s right, perhaps one of the most important uses of Twitter this fall, at least for folks in the used-car business, is the #DealerChat from your friends at Used Car Week. After a successful debut #DealerChat hosted by Equifax last week, […] [Read More]

The National Auto Auction Association announced this week that it has increased funding for its Warren Young, Sr. Scholastic Foundation, to be used for its annual merit scholarships, by $1,000. The new total funding amount, $52,000, will continue to help allow the nonprofit organization to give scholarships for both full-time and part-time students pursuing education […] [Read More]

Just before Thanksgiving arrives and the holiday season cranks up in earnest, the National Alliance of Buy-Here, Pay-Here Dealers is giving veteran operators as well as professionals who want to close 2014 by learning more about the industry the chance to see all elements of a thriving operation in action. NABD's next BHPH Boot Camp […] [Read More]

The board of directors for the National Automobile Dealers Association has elected its 2015 chairman. Chosen for the post during the board’s annual meeting in Scottsdale, Ariz., is Bill Fox, who is currently NADA’s vice chairman and also represents New York’s franchised dealers on NADA’s board.  He is a partner in Fox Dealerships, which includes […] [Read More]

Propelled by the merger with CAR-Research XRM earlier this year that brought 20 years of call center experience, AutoLoop introduced Engage — a solution geared to gather customers and increase sales and service profitability for dealers. Among the five capabilities AutoLoop highlighted this week, officials explained the Engage call center solution can deliver dealers the […] [Read More]

Dealertrack Technologies announced this week that its customer relationship management tool’s interface has received certification from Reynolds and Reynolds. The system, Dealertrack CRM, received certification from the Reynolds Certified Interface Program, which applies to the ERA dealership management system. Robert Granados, senior vice president and general manager, inventory and CRM Solutions at Dealertrack, believes the […] [Read More]

If you see a CarMax commercial on TV, chances are, you’re not going to see the price of the car advertised. Here’s what you will see, though: the company emphasizing the positive experience a CarMax store delivers to consumers. That’s just one example that NADA Used Car Guide’s Stu Zalud and Jim Dodd shared with […] [Read More]

Data collector Vast announced early this week the availability of its new CarStory Market Reports, the company’s grouping of data models that analyze more than 100 million used-vehicle searches. The reports, available for free to dealers as well as consumers, provide individual vehicle information such as supply, demand and market features, as well as special […] [Read More]