TrueCar announced this week that it has revamped its dealer certification program in an effort to enhance both dealership sales and the customer experience. TrueCar Certification Program 2.0 launched as part of the TrueCar Dealer Training System, the company explained, and includes six new interactive videos that take about 30 minutes to complete. TrueCar Certified […] [Read More]

With the NADA Convention & Expo is in full swing this week, AutoTrader.com released new statistics that show car shoppers are looking for a convenient — and short — car-buying experience. Once customers make it onto the lots, a recent white paper from Cox Automotive — parent company to AutoTrader —  shows car buyer satisfaction […] [Read More]

As 2015 chairman of the National Automobile Dealers Association, Bill Fox will represent and lead the nation’s nearly 16,000 new-car dealers. But it’s not just new cars that these dealers are selling. The used-car department has been and will remain an important focal point for franchised dealers, whose pre-owned operations are benefitting from advancements in […] [Read More]

While much of the political discussion around the nation is already buzzing about the 2016 presidential election, the National Automobile Dealers Association has its sights set on a more immediate governmental topic bubbling up in Washington, D.C. The issues and challenges surrounding the Consumer Financial Protection Bureau are at the top of the to-do list […] [Read More]

As gas prices continue to drop, so are pricetags on more fuel-efficient used vehicles. And after falling slightly over the course of the end of 2014, overall used-price drops are expected to escalate as the industry kicks off into the new year and supply begins to expand. That's according to ALG’s latest Industry Report, which […] [Read More]

Dealertrack Technologies associate general counsel for regulatory and compliance Randy Henrick will be a featured workshop speaker at this week’s National Automotive Dealers Association Convention and Expo in San Francisco. Henrick will conduct two workshop sessions to educate dealers on what regulators consider “deceptive” dealer advertising and share insights regarding advertising “must-nots” in accordance with […] [Read More]

Auto finance is getting closer to becoming a $1 trillion business. According to the latest Equifax National Consumer Credit Trends Report released Tuesday at the Vehicle Finance Conference and Exposition hosted by the American Financial Services Association, the total balance of auto loans in December stood at $975 billion. The figure represents 33.2 percent of […] [Read More]

Since half of the specialty finance companies that participated in a recent survey conducted by McGladrey experienced some form of fraud during the past 12 months, senior manager Ronnie Lee devised four strategies institutions can implement to overcome possible unscrupulous activity. Lee discovered several common characteristics among the finance companies that sustained fraud activities within […] [Read More]

KAR Auction Services announced Wednesday morning that chief executive officer Jim Hallett has been named chairman of the board of directors. Making the announcement was Ryan Birtwell, who is the chair of the Nominating and Corporate Governance Committee at KAR. “Jim was a natural fit for this role, given his extensive industry experience and professional […] [Read More]

AutoWeb announced the launch of its free vehicle search engine on Tuesday, outlining its aim at helping car shoppers decide which vehicle is right for them based on their desired search criteria. Available search criteria on the site ranges widely, catering to both the budget-conscious to the highest possible end of the spectrum, and everywhere […] [Read More]