Social media gives automakers and dealerships just one more opportunity to engage and interact with potential customers as well as drive consumer purchase and service decisions. And J.D. Power’s 2014 Social Media Benchmark Study shows just which brands are most successful at reaching their client base through social media. Toyota ranks highest among automotive brands, […] [Read More]

One of Long Island’s largest vehicle buying support service providers, GrooveCar, has partnered with NY Auto Giant, the nation’s eighth largest auto group, for a spring sales event. Targeting more than 500,000 credit union members across Long Island, the event is offering participating credit union members $500 off their purchase of a new or pre-owned […] [Read More]

While Republican members of the U.S. House Financial Services Committee have often questioned how the Consumer Financial Protection Bureau goes about its business, now a member of the GOP from the U.S. Senate is looking to reform how the agency operates. Sen. Deb Fischer introduced two bills offering structural reforms to the CFPB. The Nebraska […] [Read More]

Auto loan defaults dropped to a new historic low in March, according to the S&P/Experian Consumer Credit Default Indices. Last month’s data compiled by S&P Dow Jones Indices and Experian showed the auto loan default rate came in at 0.99 percent, dipping below the 1-percent mark for the first time. A year ago, the auto […] [Read More]

More than a third of used-car buyers said in a recent survey by DMEautomotive that they visited just one dealership before purchasing their respective cars. Meanwhile, 20 percent of used buyers stopped by two stores, 19 percent visited three and 5 percent didn’t visit any store, according to the study results released Tuesday. Seven percent […] [Read More]

Autobytel named a California franchised store co-owner as the Autobytel Dealer of the Month for February. Earning the honor was Chris Baughman, general manager and co-owner of Sunset Honda in San Luis Obispo, Calif. The company’s dealer awards program honors exceptional operators who employ the highest standards in customer service and Internet retail sales and […] [Read More]

Following the success of its 13th Anniversary Sale last month — where a 2014 Nissan Versa was awarded — Dealers Auto Auction of Idaho will be conducting another giveaway at the end of this month. The auction said it will be giving away a 2014 Mitsubishi Mirage that it purchased from Bronco Motors Mitsubishi at […] [Read More]

Gubagoo announced Tuesday its behavioral analytics-based chat and website engagement platform for dealer websites is now fully optimized for mobile. What does this mean for dealers using the tool? Gubagoo explained its dealer customers can now track and then relevantly target every visitor that hits their website via a smartphone or tablet with the free […] [Read More]

At one time, brands such as Honda and Toyota were considered startups in the U.S., a point National Automobile Dealers Association chairman Forrest McConnell recollected while reinforcing the value of franchised dealers. McConnell made his assertions in New York on Tuesday during the 2014 Automotive Forum presented by NADA and J.D. Power, an event that […] [Read More]

Dent Wizard International recently named a former rental car company executive with more than two decades of experience to be its new director of business development for its rental business. Joining the company is Pete Stuckert, who will focus on strengthening and expanding Dent Wizard’s relationships with major rental companies throughout North America, leading Dent […] [Read More]