You probably know that 50 percent  of your new-car buyers and 59 percent of your pre-owned buyers found your dealership online. Your online vendors are likely bringing you reports and presentations justifying all of the money they are charging your dealership to attract those buyers online.  These reports show an alphabet soup of metrics (“SRPs”, […] [Read More]

Identifying dealership assets, and generating more revenue — those are among the goals of a new product introduced by Dealer Live this week. The company says its new automotive BDC is designed to help dealership management identify dealership assets, maximize revenue-generating opportunities, build customer loyalty and increase sales initiatives by pulling information from various sources. […] [Read More]

LOS ANGELES — Analysts from GoBankingRates.com sifted through reams of data from a host of different finance institutions and government agencies to determine the Top 10 states with the highest and lowest average APR for vehicle contracts. The lists represented nearly all regions of the U.S. as one of the nation's smallest states took the […] [Read More]

ATLANTA — This week, Equifax rolled out the availability of a new product, Equifax Dimensions, which can deliver what the company highlighted is a more in-depth picture of past credit behavior in order to better predict future credit trends.  Using this new solution, Equifax explained lenders can see up to two years of detailed consumer […] [Read More]

SARASOTA, Fla. — Paymaxx Pro, a national automotive retail merchant services and payment processing firm, recently integrated its payment processing services with AutoAction, a product specifically catered to dealers in Texas. Executives highlighted the integration is geared to give dealers the ability to efficiently provide consumers with more options for payments while simultaneously reducing costs […] [Read More]

CINCINNATI — Swapalease.com reported continued increases this year for customer credit approval on lease transactions through the end of July. According to website data, total year-to-date credit approvals stood at 75.6 percent through July, up from 73.9 percent through the end of June and the highest cumulative average recorded so far this year. Analysts indicated […] [Read More]

Dealerships and aftermarket shops are expanding their service departments and offerings, and it seems customers are taking note. In its 2013 Canadian Customer Commitment Index Study, J.D. Power and Associates reported that customer satisfaction with automotive service at dealerships and aftermarket shops has improved. The study — based on responses from more than 21,600 owners […] [Read More]

After dropping most of the spring and seeing slight increases starting in late summer, dealers and buyers will most likely see prices staying much the same this week in the lanes. NADA Used Car Guide predicts wholesale prices to remain at an average of $15,300 this week. Interestingly, even as gas prices return to more […] [Read More]

Swapalease.com reported continued increases this year for customer credit approval on lease transactions through the end of July. According to website data, total year-to-date credit approvals stood at 75.6 percent through July, up from 73.9 percent through the end of June and the highest cumulative average recorded so far this year. Analysts indicated that historical […] [Read More]

Sirius XM Radio has officially launched its Service Lane program that aims to build on the momentum of the SiriusXM Pre-Owned Vehicle program while providing participating dealers an extra selling point for their service shops and a chance to drive customer loyalty. Service Lane offers a free two-month subscription to SiriusXM for qualifying customers who […] [Read More]