On Tuesday, DealerSocket launched a solution the company calls Smart Reply, a tool that allows dealerships to send intelligent emails to customers with concise and accurate content tailored to their specific vehicle interests. “We’re really fired up about launching Smart Reply because this technology surpasses traditional CRM solutions that simply send a text heavy email […] [Read More]

Fleet services provider ARI and its parent company, Holman Automotive Group, once again topped the fundraising charts in their efforts for autism research. The partners raised nearly $35,000 to support “Walk Now for Autism Speaks” and the Greater Delaware Valley Chapter of Autism Speaks, making the Holman-ARI team the top South Jersey fundraiser for that […] [Read More]

WASHINGTON, D.C. — Richard Cordray is staying as director of the Consumer Financial Protection Bureau, the agency that has been intensifying its regulation of vehicle financing since the spring. The U.S. Senate confirmed Cordray to remain at the position late Tuesday, stirring mostly positive reaction from industry associations as well as lawmakers who wanted the […] [Read More]

OCALA, Fla. — Along with selecting its outside legal counsel, Recovery Industry Services Co. recently formed the RISC Compliant Agent Network (RISC CAN). RISC highlighted membership is open to any professional collateral recovery agency owner who can meet the stringent requirements of the firm's network and adhere to the RISC Code of Ethics. The company […] [Read More]

TORRANCE, Calif. — 700Credit, a provider of consumer credit reporting and compliance products to more than 4,000 dealers, recently formed an integration partnership with Constellation Automotive Software. The companies explained this agreement will allow more than 1,500 dealers using Constellation Automotive Software's dealership management systems to have seamless and secure access to 700Credit's Web-based credit […] [Read More]

GAINESVILLE, Ga. — When Black Book Lender Solutions analyzed historical vehicle segment data and developed projected retention levels for the next 12 to 24 months, three specific kinds of units distinguished themselves from the 24 individual categories. Those three segments included compact cars, midsize cars and full-size pickups. These three model categories pushed the overall […] [Read More]

Along with selecting its outside legal counsel, Recovery Industry Services Co. recently formed the RISC Compliant Agent Network (RISC CAN). RISC highlighted membership is open to any professional collateral recovery agency owner who can meet the stringent requirements of the firm’s network and adhere to the RISC Code of Ethics. The company is out to […] [Read More]

Enterprise Holdings is looking to streamline its fleet sales with the launch of its Vehicle Sales Mobile (VSM) technology — a new app aimed at giving Enterprise’s more than 400 local account reps a virtual showroom where dealer customers can shop for and purchase vehicles. Officials highlighted the real-time vehicle search tool can provide Enterprise’s […] [Read More]

After falling by 2.1 percent in May, NADA Used Car Guide determined depreciation for used units up to eight model years in age slowed to just 1.1 percent in June, a figure in line with its forecast of 1.3 percent. In the July edition of Guidelines, analysts pointed out that June’s modest decline was substantially […] [Read More]

The brands that saw the biggest surges in consumer interest this past month ranged the gamut from luxury to rugged, domestic and import. Topping the list for the biggest increase in consumer activity in June for used models is Buick, which notched a 7-percent year-over-year increase, according to NADAguides.com data provided in the latest Guidelines […] [Read More]