One of Paul Potratz’s recent episodes of his weekly online video commentaries about dealership advertising started out sounding like a standup comedian’s joke, referencing a doctor and a lawyer. All kidding aside, the chief operating officer and founder of Potratz Partners Advertising emphasized how dealers should approach the difference between seeing consumers as clients, rather […] [Read More]

Auto/Mate Dealership Systems announced today that its AMPS Dealership Management System now is fully integrated with Xtime ServiceCRM, a leading cloud-based customer retention management and scheduling platform for the automotive service industry. Officials highlighted that dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime ServiceCRM to improve customer relationships in […] [Read More]

Though auction prices are on the way down for most segments, full-size pickup trucks stand out as one of the few exceptions. According to NADA Used Car Guide’s May edition of Guidelines, through the first four months of this year, prices for this segment are up almost 7 percent. NADA UCG offered the following example: […] [Read More]

In addition to announcing an update to its forecasting model, ALG said Monday that  while it is projecting a modest decline in residual values,its latest forecast still bests “historical norms.” The latest ALG Industry Report is calling for a 0.5-perecentage-point drop in 36-month residual values; however, this “compares favorably” to the 0.9-percentage-point decline projected from […] [Read More]

Volvo Cars of North America has upgraded its certified pre-owned program to kick off 2013 and its dealers are already seeing some positive effects. What started in January, Volvo’s CPO warranty is now a seven-year/100,000-mile deal, up from six years/100,000 miles previously. Additionally, Volvo changed its pricing structure for dealers to where it is now […] [Read More]

Black Book editorial director Ricky Beggs acknowledged that auction survey personnel gave the team a wide array of feedback this past week. In his latest edition of “Beggs on the Used Car Market,” Beggs highlighted the mood in the lanes ranged from, “slow, to many no-sales, to a couple indicating a flat market with the […] [Read More]

Strategic Vision has announced its list of best-quality vehicles for 2013, in the 18th annual Total Quality Index. Named best overall corporation in Total Quality for the eighth consecutive year was Volkswagen Group of America. That company’s luxury brand, Audi, tied with Lexus for best individual brand. Ford Motor Co. ranked second, followed by a […] [Read More]

Toyota Motor Sales USA has shared its recent 2012 President’s Award winners as well as its lists of 2012 Board of Governors and President’s Cabinet award winners with Auto Remarketing. The recipients for each of these respective awards can be found in the charts below provided by Toyota: President's Board of Governors President’s Cabinet One […] [Read More]

More than 480,000 Chrysler Group vehicles either are being recalled or are under investigation, according to documents from the National Highway Traffic Safety Administration. First, the recall involves 295,345 vehicles, including the Jeep Grand Cherokee from 2005 through 2010 model years manufactured from Feb. 11, 2004 through March 9, 2010 as well as the Jeep […] [Read More]

For the 15th straight quarter, the nation’s seven publicly traded dealership groups saw their same-store used-vehicle retail unit volumes increase, according to the latest blog entry from Manheim Consulting’s Tom Webb. And this, Webb said, together with more operational efficiency, more quickly turning inventory and hearty income in the F&I office, helped push record profits. […] [Read More]