Chrysler announced Tuesday that it and NHTSA “resolved their differences” on a recall request from NHTSA involving 1993–2004 Jeep Grand Cherokees and 2002–2007 Jeep Liberty vehicles, and later in the day, said it would be recalling 1.56 million of these units and performing a “customer satisfaction action” on the remainder of the vehicles. (As detailed […] [Read More]

Auto Remarketing Conferences announced today that Primeritus Financial Services and Digital Recognition Network have signed on to return as co-lead sponsors of the Re3 Conference this year. In addition, Primeritus will be sponsoring the name badges at this year’s Re3 Conference and is a general conference sponsor for the brand-new SubPrime Forum. “These two companies […] [Read More]

Along with offering a free webinar this week titled, “Your Top 5 Compliance Concerns for the Summer,” Dealertrack Technologies introduced TradeDriver, an online trade-in appraisal tool. The company highlighted that TradeDriver can enable dealers, OEMs and third-party portals to present customized vehicle trade-in appraisal offers directly to consumers on their websites. Officials believe this tool […] [Read More]

The Federal Trade Commission issued revised guidance designed to help businesses such as dealerships comply with the requirements of the Red Flags Rule, which protects consumers by requiring businesses to watch for and respond to warning signs or "red flags" of identity theft. Regulators explained that the guidance outlines which businesses — financial institutions and […] [Read More]

Sonic Automotive announced it has standardized its dealerships’ website chat solutions and chosen Contact at Once as its leading provider. The chat solution features dealer group management capabilities that the company contends helps “standardize chat processes, reporting and tracking; while enterprise-level application programming interfaces  allow information to seamlessly pass between the chat software and other […] [Read More]

Small businesses make a big economic impact on American communities, and Chrysler Group says it’s committed to meeting their transportation needs. The automaker has announced its support and sponsorship of Independent We Stand, a nationwide movement of independent businesses that promote the importance of small businesses to local communities and the economy as a whole. […] [Read More]

We left off in the last post discussing why Gen X and Y car shoppers ultimately pull the trigger on a vehicle or dealership — and how you can make sure it’s your vehicle or dealership. The secret lies in the business model of one of the most recognizable brands in our world: Google. One […] [Read More]

KAR Auction Services announced two additions to its management team on Monday, promoting Peter Kelly to chief technology officer and naming Lisa Price to the position of executive vice president of human resources. Both will report directly to Jim Hallett, chief executive officer of KAR. Kelly’s most recent position was president and CEO of OPENLANE, […] [Read More]

During May, an overwhelming majority of brands saw a decrease in the amount of activity they were generating among online used-car consumers. However, some brands bucked this trend. According to data provided in the latest Guidelines report from NADA Used Car Guide, Buick (up 3 percent), Mercedes-Benz (up 3 percent) and Lexus (2 percent) were […] [Read More]

Though trucks have retained value a bit better in the lanes so far this spring, last week’s auction activity saw both car and truck prices decline. In fact, the overall segment change for trucks was the largest average segment decline since the week of Nov. 16, said Black Book’s Ricky Beggs. Last week, the truck […] [Read More]