Honda Canada revealed a recall this morning that includes certain Honda Pilot, Acura RL and Acura MDX vehicles to address potential malfunctions of the Vehicle Stability Assist system of these vehicles. Specifically, the OEM will recall approximately 3,200 Honda Pilot vehicles, 700 Acura RL vehicles and 3,800 Acura MDX vehicles from the 2005 model-year, and […] [Read More]

Though growth remains slow, NADA Used Car Guide says price increases in the lanes remain “steady.” This week, NADA UCG expects whole price movement as the industry level to experience a subtle lift during the current week, increasing by 0.2 percent, or $25. Across all segments, expected changes are nearly all positive with the exception […] [Read More]

A North Carolina dealership was the scene of a Pepsi commercial that has been piling up millions of YouTube views and laughs, as viewers have tuned in to see the harried but hilarious reaction of a salesman sitting next to a disguised Jeff Gordon during a test-drive of a Chevrolet Camaro. [Read More]

Auction Edge has rolled out a live online remarketing technology known as EDGE Simulcast that is designed to help independent auctions expand their sales, “effortlessly take their auctions online,” benefit buyers and sellers at auction, and more. [Read More]

Todd Wittbrodt is a prime example of how wholesale market activity is continuing to shift online. Wittbrodt owns Todd’s Car Team, an independent dealership established in 2004 that primarily sells late-model Honda and Toyota vehicles in Nashville, Tenn. A Northwood University graduate whose experience includes time with Toyota and Lexus stores as well as owning […] [Read More]

It looks like efforts within the dealership to ensure that service customers leave happy are paying off. According to the J.D. Power and Associates 2013 U.S. Customer Service Index (CSI) Study released Wednesday, overall customer satisfaction with service at a dealer facility has increased to 797 (on a 1,000 point scale), up significantly from 787 […] [Read More]

Primeritus Financial Services announced the sale of two of its subsidiaries on Wednesday. Officials confirmed that Primeritus sold Repossessions Unlimited operating in Florida and Extreme Recovery in California.    In the first transaction, Chris Fazio purchased Primeritus’ ownership in Repossessions Unlimited.  As sole owner of Repossessions Unlimited, officials said Fazio will continue to provide recovery services […] [Read More]

Audi of America identified its top performing U.S. dealerships throughout 2012, a year that saw the brand and its franchised stores post record-breaking sales results. In all, 114 Audi dealerships earned the 2012 Magna Society recognition by providing superlative customer service while achieving strong overall business performance. Audi also recognized 11 dealerships as 2012 Audi […] [Read More]

Organizers of the Auto Remarketing Canada Conference, presented by CarProof, are  excited to announce the latest additions for this year’s agenda.   Joining this year’s Day Two keynote panel is Sarah Hill, social media manager for Toyota Canada Inc. On Tuesday morning, April 23, Canada’s top remarketing executives take the stage for a keynote panel […] [Read More]

It may be time for dealers in Canada to cater to younger audiences. According to the 2012 Consumer Retail Experience Study from J.D. Power and Associates, a critical step in attracting more business from young buyers is increasing advocacy among current customers. J.D. Power contends the Canadian automotive industry needs to put aside “labels or […] [Read More]