Dealership reviews on social media networks may be “playing the most important role in the dealership selection process,” according to the results of the Spring 2013 Automotive Social Media and Reputation Trend Study. The report from Digital Air Strike showed that there is a 43 percent probability that a consumer will search for a local […] [Read More]

As the Consumer Financial Protection Bureau prepares its annual report to Congress, the agency wanted specifics of what compliance matters other federal regulators are involved with regarding non-bank entities, which can include franchised and independent dealerships. The Federal Trade Commission, which has jurisdiction over dealers, shared what it had with the CFPB last week. But […] [Read More]

The National Independent Automobile Dealers Association highlighted two companies that now are National Member Benefit Partners of the association. The two newest partners are Security Key Systems and ALLDATA Security Key Systems, which has provided key control systems to dealerships for more than a dozen years, offers NIADA members two key security products: KeyBank and […] [Read More]

In the past couple of years, from the Tsunami in Asia to the recent Hurricane Sandy in the U.S., companies in the automotive space have been rising to the occasion to offer services to those affected by the storms. Now, the GM Foundation is pledging $500,000 to help victims of the recent tornadoes in five […] [Read More]

Paul Rogers, long-time automotive industry trainer, died May 13. He endured years of complex medical conditions, but in his last weeks, suffered from a rare vascular disease. He was 57.   Paul’s automotive career spanned more than 30 years, where he rose from salesperson to general manager with the Larry Miller Group. He subsequently worked […] [Read More]

SCHAUMBURG, Ill. — Experian appointed a new president of its automotive business unit today to assume responsibility for the strategic direction, leadership and overall growth of the business. Tapped for this role is John Gray, who joined Experian in 2006 as senior vice president of sales and client services. The company highlighted Gray successfully drove […] [Read More]

ALPHARETTA, Ga. — PRNDL.com, an online vehicle-buying service, launched its streamlined Finance Center last week, offering a full spectrum of credit options for applicants of all credit levels. Site officials highlighted the Finance Center joins PRNDL's list menu of services, which includes inspections, service contracts and vehicle shipping.  The site insisted PRNDL's trustworthy and easy-to-follow […] [Read More]

TUCSON, Ariz. — Vendor Transparency Solutions, an Arizona-based compliance management company, recently released its Complaint Handling Module, an addition to the VTS Compliance Monitoring Platform. VTS highlighted the industry specific Complaint Handling Module can enable lending institutions and service providers to log, track, monitor and address all consumer complaints with report capabilities.  Officials explained lenders […] [Read More]

FRESNO, Calif. — For decades, Credit Bureau Connection contends that dealers have stored deal and compliance documents in big metal file cabinets and wondered what length of time to keep them. Now, CBC believes it has a solution to make those large cabinets unnecessary while keeping F&I offices compliant with federal regulations. The company created […] [Read More]

You know those high-mileage used vehicles that aren’t quite on par with your other pre-owned rides, but that might just be the right fit for someone out there? In the past, you may have sold these vehicles to local wholesalers and auctions, but one dealer group in particular is trying to capitalize on these cars […] [Read More]