Mazda North American Operations has named a new vice president of marketing, to head all marketing communications for the company’s U.S. operations. Appointed to the post, and bringing more than 20 years of industry-focused marketing communications experience, is Russell Wager. Wager will oversee U.S. marketing communications including print and electronic advertising, social media, the MazdaUSA.com […] [Read More]

Manheim began National Customer Service Week this morning by announcing the hire for its newly created position of senior vice president of customer service. Appointed to the role is Ashish Bisaria, who is called on to act as the “voice of the customer” and head up company initiatives designed to “deliver world-class customer experiences.” [Read More]

It has been revealed to Auto Remarketing  that American Auto Auction Group has acquired Auctions in Motion. AIM is now a part of AAAG, effective immediately, and its management team remains intact. [Read More]

Two-year-old company AutoRef.com revealed today that it is launching its service to shoppers and dealers in Eastern Pennsylvania. The company noted that its site, which facilitates communication between dealers and shoppers in the market for a new ride, will be available to consumers in the Lehigh Valley, Greater Reading Area, Greater Lancaster Area and Greater […] [Read More]

Did you ever wish you could read a woman’s mind to know exactly what car and price range she is interested in when she enters your dealership? Wouldn’t that make the selling process easier? Recent industry numbers highlight the power of women buyers and demonstrate what value they have to your dealership’s bottom line. The […] [Read More]

ADESA has named a new vice president of U.S. dealer sales, chosen from within the company. Selected by ADESA for the role was Tom Haeberer, who has served as the company’s executive sales director since 2007. The move was effective immediately. As vice president of U.S. dealer sales, Haeberer will report directly to Jeff Bescher, […] [Read More]

The National Automobile Dealers Association highlighted that Congressional legislation signed into law late last week to prevent a government shutdown includes an extension of a federal overtime exemption for service advisers through March. NADA officials recapped that since the late 1970s, the U.S. Department of Labor has held that the frontline employee-salespersons in the service […] [Read More]

Just a couple days after reporting how successful its 2012 fiscal year was, Copart late last week announced the opening of its new 17-acre facility in Webster, N.H. This latest addition to Copart’s footprint represents the company’s first facility in the state of New Hampshire and the 157th facility worldwide. Company officials indicated this facility […] [Read More]

A recent survey by Ally Financial showed dealers continued to be a "pillar of strength" in their communities, particularly when it comes to charitable giving. Survey data indicated that nearly two-thirds of U.S. dealers increased their charitable contributions this year compared to last year. In addition, officials highlighted that more than half of those who […] [Read More]

SACRAMENTO, Calif. — California buy-here, pay-here dealers will have more compliance procedures to maintain when Jan. 1 arrives, since two of the three bills aimed at changing how the industry operates were signed by Gov. Jerry Brown. But the measure Brown vetoed — a policy that would have created a hard interest-rate cap — is […] [Read More]