About the time many of these TIME Dealer of the Year Award nominees received a driver’s license at age 16, they were at a dealership working, too. In the next group of profiles, these store executives all share what’s important to them — in and out of the showroom. The awards program, which is produced […] [Read More]

With technology advancing and new programs and offerings being launched daily in the mobile and digital world, it is hard to find something you can’t do online these days. Customers can ever browse, finance and buy a car entirely online. Carvana, backed by DriveTime, has launched a completely online car retailer in Atlanta, touting what […] [Read More]

Mercedes-Benz has once again swept the top spots in the annual report from Women-Drivers.com that highlights what women consider the top car brands. The luxury carmaker’s dealers were not only lauded as the best for the female shopper’s purchasing experience, they also claimed top honors for the browsing experience, as well. But Mercedes-Benz wasn’t the […] [Read More]

Toyota Motor Sales USA said Wednesday that it will conduct two separate safety recalls involving approximately 752,000 Corolla and Corolla Matrix vehicles and approximately 270,000 Lexus IS vehicles. The automaker explained the airbag control module for the supplemental restraint system in the Corolla and Corolla Matrix vehicles from the 2003 and 2004 model-years could have […] [Read More]

Manheim customers have spoken, and the company is listening. Manheim California has announced its first-ever Manheim en Español auction, set for this Friday. The auction said the event is aimed at meeting the needs of its growing Spanish-speaking dealer base.    Designed in collaboration with Spanish-speaking dealer customers in Southern California, the sales will be […] [Read More]

Though closing rates are improving by brand across the industry, J.D. Power and Associates said this trend may be directly linked to a decrease in customer satisfaction with the final delivery of their vehicle. In this month’s Analyst Note, the company suggested that focusing solely on “closing rates may blur the bigger picture for many […] [Read More]

As used supply is expected to decrease minimally in the near future, ALG reports this tightening of used inventory may lead to a rise in residual values in Canada. In its latest Industry Report, the company said it anticipates the decreasing Canadian used-vehicle supply will lead to a 0.2 percent increase on residuals, on average. […] [Read More]

Check your inboxes as February gets under way: Auto Remarketing Canada Digital NewsMagazine is set to launch this coming week, bringing you all the top quality news from your e-newsletters and much more in one easily accessible place! From subway trains to busy conferences, auctions and more, people in the high-speed automotive industry rarely have […] [Read More]

Manheim’s Tom Webb mentioned a noteworthy fact on his blog regarding Ford Motor Credit off-lease activity after the Blue Oval reported its fourth-quarter and full-year activity on Tuesday. For the first time since 2008, Ford reported that 24-month lease vehicles made up Ford reported that 24-month lease vehicles made up more lease return volume last […] [Read More]

Apparently, retail consumers weren’t the only ones buying more cars in 2012. Commercial-fleet sales were booming, as well, ending the year 41 percent above 2011 yearly levels. In 2012, the industry saw 5.7 million commercial-fleet units sold — or 39 percent of total deliveries, according to CNW’s latest Automotive Retail Summary. [Read More]