More than 75,000 vehicle owners across all major manufacturers have had their say, and two brands and one individual model stand atop the list of customer satisfaction.. Autobytel Inc. and AutoPacific on Thursday announced the winners of the 16th annual Vehicle Satisfaction Awards, with vehicle owners surveyed based on their satisfaction of the current vehicle […] [Read More]

General Motors has named a new vice president for global quality and U.S. customer experience, to replace its retiring vice president of global quality activities. Effective June 1, Alicia Boler-Davis will assume responsibility for GM’s global quality activities from Terry Woychowski, who is retiring as vice president of global quality activities, after a 32-year career […] [Read More]

One dealer was honored Thursday by the American International Automobile Dealers Association in part for his efforts to advocate dealers’ interests to members of Congress and other decision makers in the nation’s Capitol. At the Sixth Annual International Auto Industry Summit in Washington, D.C., AIADA awarded Tulsa, Ala., dealer Jim Norton its Legislative Action Network […] [Read More]

One Los Angeles-area  dealership revealed this week it has made a donation to get the youth of its community outside and active. Honda World Downey is donating $2,500 to buy skateboard equipment for the youth of the city of Downey. Jeffrey Hodge, president of Honda World Downey, made the donation at a recent Downey City […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DALLAS — Comerica Bank contends household budget flexibility appears to be giving consumers a […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DALLAS — American Recovery Association and Recovery Industry Services Co. recently formed a partnership […] [Read More]

MATTHEWS, N.C. — Subprime lender Ace Motor Acceptance Corp. recently revealed that due to expansion into new markets as well as the success of dealer financing tool BHPH In a Box, the company has chosen a new chief financial officer. Tapped for the position is John Donaldson. Donaldson is a certified public accountant who has […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} WASHINGTON, D.C. — A federal judge ruled against the National Automobile Dealers Association […] [Read More]

Carfinco Financial Group has extended its streak, reporting yet another quarter of record normalized pre-tax earnings. In what was the first reporting quarter for the company as a public corporation, Carfinco notched $6.6 million in normalized pre-tax earnings. Its streak of records began in the third quarter of 2009. Net earnings for the company climbed […] [Read More]

Although the Calgary, Alberta-based company saw steeper net losses in the first quarter, Quorum Information Technologies expanded its dealership customer base during the period, as it installed 259 dealership rooftops in the opening quarter of the year. The company also celebrated its 11th straight quarter of cash flow positive results. [Read More]