Dealers now have yet another way to communicate with shoppers. Customer relationship management company DealerSocket revealed Tuesday the release of SocketTalk — a texting tool that allowing “instant two-way communication between the dealership and a customers’ mobile device,” as well as instant messaging from within the CRM to internal DealerSocket users. [Read More]

With the intention of strengthening its position to deliver the best customer service possible, Dealers Auto Auction of the Rockies recently made several key management promotions and announced a focus on management training designed to provide positive outcomes for its auction customers. Auction owners Brad Sturgeon and Bill Baker announced that Michele Noblitt, long-time general […] [Read More]

AutoShopper.com is breaking away from its old business model of print publications  to add a one-click way for dealers to promote their inventories. By adding new open source technologies from That’s Us Technologies to its dealer management structure, AutoShopper.com contends dealers will find it easier and faster to promote their used cars to buyers on […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} FORT WORTH, Texas — When National Automotive Finance Association leaders created the theme for […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} NEW YORK — Fitch Ratings newest report released this week showed that rising U.S. […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} FARMINGTON HILLS, Mich. — RouteOne recently announced the availability of its free Windows Phone […] [Read More]

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:”Times New Roman”; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} CHICAGO — In findings congruent with other industry analysts, TransUnion discovered this morning that […] [Read More]

American Recovery Association and Recovery Industry Services Co. recently formed a partnership to offer a continuing education program for ARA’s members and members’ staff. Association leadership declared the continuing education program created with RISC will help ensure ARA members continue to meet the highest standards for its clients. As part of the benefits of being […] [Read More]

DrivingSales announced Tuesday it has brought in the general manager of the nation’s top-selling Suzuki auto retailer to serve as the head of its dealer services division. Appointed to the position is Tom White, Jr., who was most recently the GM of Suzuki of Wichita. The Kansas dealership has been ranked No. 1 in sales […] [Read More]

With the understanding the store owner had no direct involvement in terrorist activity, an independent dealership near North Carolina’s capital forfeited money to federal authorities this week because the lot is among 30 rooftops included in a civil asset forfeiture action started last December. According to a report from WRAL-TV, Cary Auto Sales decided on […] [Read More]