MIDVALE, Utah — Change Sciences Group recently recognized Ally Bank as a leader in financial services companies using social media. The accolade listed Ally first among 22 companies in a program that rated each organization's approach to the social media space. Officials believe Ally's presence on Facebook, Twitter and YouTube, including the level of engagement […] [Read More]

The 2012 Auto Remarketing Canada conference presented by CarProof has announced two new sessions featuring F&I experts that will share insight with dealers at next month’s event. Among the bevy of F&I experts joining this year’s lineup include Manheim Financial Services Canada regional director Roy Vandermeer, Automotive Finance Corp. director of business development Neill Waters […] [Read More]

Mazda Canada unveiled its 2012 Dealer of Distinction awards earlier this week, where dealers across five regions were spotlighted for operational excellence. Evaluations for each of Mazda Canada dealerships are done through examining quantifiable data throughout every aspect of a dealership, including sales, parts, service, administration, facilities and customer satisfaction. [Read More]

Though average used-vehicle profitability among Canada’s franchised dealers has ticked modestly downward in recent months, this is not necessarily cause for concern. In fact, the fluctuation in profits on the used side has been rather stable compared to new-vehicle profitability, according to J.D. Power and Associates. [Read More]

ServNet announced this week that its membership has reached 30 auctions, thanks to the additions of two locations in the Sunshine State. Officially joining ServNet at the beginning of this month were Cocoa Auto Dealers Exchange and Sanford Auto Dealers Exchange, which are two central Florida sister auctions owned by Michael Tumminello and Jeff Brody. [Read More]

The Manheim Used Vehicle Value Index continued a return toward the all-time high reached last May. February’s reading came in at 125.8 as the index of mix-, mileage-, and seasonally adjusted wholesale prices is now up 1.8 percent year-over-year and off only 1.6 percent from the all-time high mark of 127.8. The index now has […] [Read More]

ADESA announced this week that industry veteran Jeff Bescher has been named senior vice president of the company’s customer-relationship management process and inside sales division.  The company indicated Bescher will report directly to Bob Rauschenberg, executive vice president of sales, marketing and special services. In his new role, Bescher will oversee ADESA’s national sales support […] [Read More]

BMW North America honored 31 of its dealers Wednesday in revealing the winners of its annual Center of Excellence awards. These dealerships — out of the 339 BMW dealers nationwide — achieved this status based on their 2011 “performance in customer satisfaction, outstanding brand representation, operational excellence and profitability,” officials explained. [Read More]

The beginning of next month will mark the first time that an American has helmed the chief executive role for Toyota Motor Sales USA, as it was announced Wednesday that stepping into that position on April 1 will be Jim Lentz, who is currently the president and chief operating officer at TMS. Lentz’s move was […] [Read More]

In a series of recalls released Wednesday that include both foreign and domestic nameplates, Chrysler announced it will conduct a voluntary safety recall of some 2004–2005 Jeep Liberty models. Officials noted some of the models may experience excessive corrosion on the rear lower control arms. “This could lead to a weakening of the component and […] [Read More]