DEARBORN, Mich. — Ford Motor Credit created a new division Monday to finance consumer purchases of Lincoln models. Officials described Lincoln Automotive Financial Services by stating "the premium customer experience is even more seamless with available financing and exceptional service" from this new company. All customer touch points — contracts, invoices and customer service support […] [Read More]

BENTONVILLE, Ark. — Buy-here, pay-here dealership group America's Car-Mart recently announced the opening of its 111th dealership, located in Phenix City, Ala. This store marks the company’s 10th in Alabama, with more on the way, officials noted. Officials also shared the store will be run by James Ashley. William "Hank" Henderson, president and chief executive […] [Read More]

SOUTHFIELD, Mich. — Strong gains in both loan unit volume and the amount financed pushed Credit Acceptance Corp. to third-quarter jumps in both consolidated net income and adjusted net income. The company recently revealed its third-quarter consolidated net income came in at $50.0 million or $1.91 per diluted share for the three months that ended […] [Read More]

MINNEAPOLIS — In what could generate leads for participating dealers, U.S. Bank and TrueCar recently joined forces to create the U.S. Bank Auto Buying Service. Officials highlighted the U.S. Bank Auto Buying Service can help shoppers to find the vehicle of their choice with preferred upfront pricing and fast, easy access to financing information. With the […] [Read More]

The year-over-year decline in auction volume during the third quarter was roughly even with the drop-off a quarter earlier, according to the National Auto Auction Association, which said volumes dipped a little more than 10 percent compared to the year-ago period. Specifically, there was a 10.1-percent year-over-year decline in auction volume during the third quarter, […] [Read More]

Skip-tracing expert Alex Price is offering several opportunities to study approaches to find debtors and vehicles. In his role as national sales director and training manager of MasterFiles, Price is holding free sessions titled, “The Art of Skip-Tracing.” They begin at noon ET daily through Nov. 18. Price believes participants will learn how to profile […] [Read More]

For repo agencies and recovery professionals seeking to abide by ever-changing regulations, LexisNexis is orchestrating a complimentary one-hour Webinar titled, “Protect Your Business — Best Practices for Collections Compliance.” The free session is set for 1 p.m. ET tomorrow. LexisNexis indicated participants will gain knowledge about four crucial areas of compliance: —Learn how recent collections’ […] [Read More]

In yesterday’s car, a driver might have cassettes and CDs in cases littered throughout the vehicle, a state map folded eight times in the glove compartment and coupons to fast-food joints stashed away beneath the visor. Today, all these amenities — music, navigation and coupons — can be accessed with a digital swipe of the […] [Read More]

General Motors employees might be using Google more than they do already according to a reported technology development between the companies. The Wall Street Journal reported last week that Google has signed a deal to provide email and online-collaboration software to more than 100,000 employees at GM. The Journal’s findings are based on accounts from […] [Read More]

According to results of a test conducted with AutoTrader.com, dealers who use vAuto’s RealDeal generate additional online vehicle shopper interest and leads — as much as 24 percent more than dealerships not using the tool. Officials explained their test conducted in late spring of this year measured online shopper response to vehicle listings that include […] [Read More]