The Office of Defects Investigation within the National Highway Traffic Safety Administration is ramping up its efforts to examine the Saturn Ion after complaints continue to pour in about the discontinued model. Federal officials explained the complaints are connected with faults in the electric power steering system. These faults may cause the system to suddenly […] [Read More]

AiM Dealer Inspections recently launched a new website designed to allow dealers to post vehicles and move units among multiple wholesale marketplaces. AiM highlighted Dealer Switch is meant to simplify the wholesale vehicle transaction process for its clients, allowing buyers and sellers to make transactions from their desktop and saving on time, travel and costs. […] [Read More]

Inventory management and marketing solutions company Liquid Motors revealed today the launch of its new AccuData Appraisal System. The appraisal tool is designed to help the dealers by providing valuable data at the time of trade, “positioning the dealer for a quick and profitable sale of the trade-in.” How does one use the new system? […] [Read More]

LeasePlan USA announced Monday that one of its own has been elected as vice president of the International Automotive Remarketers Alliance. As the organization’s VP, LeasePlan USA’s director of remarketing Levi McCoy will serve on the board of directors, which meets regularly to discuss and resolve issues regarding the IARA’s service to its membership base. […] [Read More]

BENTONVILLE, Ark.— America’s Car-Mart recently revealed its two newest dealerships, one which marks the company’s first store in Mississippi. The two new rooftops, located in Nicholasville, Ky., and Columbus, Miss., bring the company’s store count to 110. William “Hank” Henderson, president and chief executive officer, commented on the new stores, saying, "We are pleased to […] [Read More]

ATLANTA — Rising to levels rarely seen in past three years, Equifax discovered this week that new-loan originations between January and June climbed 15 percent compared to the same period a year ago. At 1.7 million, Equifax indicated June loan origination totals were slightly lower than March's sum of 1.8 million — the highest 2011 […] [Read More]

CARMEL, Ind. — This week, J.D. Byrider hired one of its most successful franchisees to serve as the company's chief operating officer. As the owner of five J.D. Byrider franchise locations in Ohio and Pennsylvania, Rob Palmer now will be responsible for company store operations and franchise operations. Executives mentioned Palmer's five locations were acquired […] [Read More]

SARASOTA, Fla. — Leedom Group announced that in an effort to better serve the needs of its dealer clients and the buy-here, pay-here industry as a whole, it has moved the dates of next year’s Buy-Here, Pay-Here World Convention to April 16–18 at Caesars Palace in Las Vegas. After Leedom Group chief executive officer and […] [Read More]

NCM Associates recently developed a mystery shopping program to help its clients objectively assess and measure customer experience and implement a road map for improvement.  NCM chose Reality Based Group, a leader in the customer experience measurement and management space, as its mystery shopping provider partner. Officials stressed the strategic alliance was formed to provide […] [Read More]

The Barrett-Jackson Auction Co. revealed last week that its recent 4th annual Las Vegas auction event eclipsed the $24 million mark for gross sales and notched records for vehicles sold and attendance. More specifically, the three-day event — which featured exotic, custom and classic cars, as well as hot rods, resto-mods and original collector vehicles […] [Read More]