Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence platform to support faster, more consistent claims decisions and improve communications with repair facilities. Implemented […] [Read More]

Two years before the Great Recession started, Endurance Warranty Services opened operations as a provider of auto protection plans to consumers and dealerships across the U.S. Now two decades later, Endurance is celebrating with a look back at its milestones, drivers and dealers served, and what comes next for the company that can help consumers […] [Read More]

Black Book said its estimated reading of used retail days to turn is now at roughly 34 days. Turn time has remained at or below 40 days since the middle of February. Perhaps helping to keep that metric at that level is the “selective” behavior Black Book continues to see at auctions. According to the […] [Read More]

DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on the same day. Tuesday, DealerOn introduced OnPrompt, an artificial intelligence search visibility platform built for […] [Read More]

Hertz is known for renting cars, but its future is in sales. The latest new venture for Hertz Car Sales is a digital retail presence on eBay, one of the world’s largest online automotive marketplaces, which “advances Hertz’s strategy to make retail its primary sales channel,” the company said in a news release. The company […] [Read More]

Organizers of the fifth annual BHPH United Summit highlighted positive feedback from five dealers who attended the three-day conference at Caesars Palace in Las Vegas late last month. A defining element of this year’s event was the continued evolution of “The Garage,” which was a hands-on segment when dealers moved beyond theory and into practice. […] [Read More]

The six publicly traded car dealer groups have released their first-quarter operating results in recent days, and with that, Auto Remarketing is recapping how the used-car department fared at each retailer. We continue with the second of three parts of the analysis, recapping the results at Lithia & Driveway and Penske Automotive Group. The opening installment included […] [Read More]

Information from FICO and the Federal Student Aid Data Center showed how much student loans could be impacting your underwriting as well as your outstanding auto-finance portfolio. According to a spring update, the FSA Data Center indicated that the outstanding federal student loan portfolio includes 42.8 million recipients with outstanding loans totaling $1.7 trillion, as […] [Read More]

The Financial Consumer Agency of Canada (FCAC) recently conducted research in the auto-lending space to better understand market conduct, the regulatory framework, and growing microeconomic risks. What the agency discovered portrayed an industry that has five primary headwinds that are negatively impacting consumers, dealerships and lenders that are likely to be covered, as well, during […] [Read More]

Scott Painter’s makeover of TrueCar now includes two new additions in leadership roles. The digital auto retail platform announced it has hired former INFINITI executive Nikole Wells as senior vice president of dealer sales and Steve Moretti, who worked with Painter during his original tenure with TrueCar, as senior director of data acquisition and strategic […] [Read More]