General Motors had a reason to celebrate some of its franchised dealers on Monday. The 2023 Pied Piper PSI Internet Lead Effectiveness (ILE) Study — which measures responsiveness to Internet leads coming though dealership websites — showed Cadillac dealerships ranked highest. Following Cadillac were Infiniti, Volkswagen, Subaru, Toyota and Volvo. “Auto dealers industrywide were quicker […] [Read More]

Toyota has won Kelley Blue Book’s “Best Resale Value: Brand” award for the seventh time in 10 years, while corporate sibling Lexus has earned its fourth overall and second consecutive “Best Resale Value: Luxury Brand” title. KBB, which is part of Cox Automotive, announced 2023 model-year winners of its Best Resale Value Awards on Monday, […] [Read More]

On Monday, Lightico announced an integration with Innovis, a leading provider of fraud prevention solutions, to provide its authentication tool, FailSafe, to manage fraud risk. Executives said through a news release that the phone ID verification tool will assist current and future Lightico customers with fraud detection and prevention. Lightico explained the collaboration will provide […] [Read More]

TransUnion and Sontiq are putting the onus on government agencies after uncovering the latest information about data breaches. According a report that analyzed data from Sontiq’s BreachIQ solution, more than 22 million Americans had personally identifiable information exposed in data breaches during the fourth quarter, including driver’s licenses, passports and Social Security Numbers. TransUnion said […] [Read More]

Point Predictive’s 2023 Auto Lending Fraud Survey showed a record number of finance companies are concerned about increases in fraudulent activity. What concerns survey participants most is income misrepresentation since many believe economic conditions will worsen and continue to drive fraud increases throughout 2023. Point Predictive co-founder and chief strategist Frank McKenna orchestrated the survey […] [Read More]

Just like it had for the past nine years, Carvana entered 2022 positioned for growth. But supply chain issues and a historic rise in interest rates resulted in a dramatic used-vehicle affordability issue. Those and other factors helped lead to ... [Read More]

BacklotCars president Justin Davis sat down with Cherokee Media Group’s Joe Overby at NADA Show 2023 in Dallas for a conversation about the integration of BacklotCars and CARWAVE, electric vehicle trends and how BacklotCars has worked with other pieces of KAR Global, plus much more. To listen to the conversation, click on the link available below. […] [Read More]

Digital auto auctions, many of which gained increasing popularity during COVID-19, are here to stay. But physical auctions are still necessary in an industry literally full of moving pieces. From a boots-on-the-ground perspective, auction companies, even digital ones, need physical infrastructure. For instance, physical locations are often needed to ... [Read More]

The dealerships changing hands this week involved one that retails units on four wheels and another that specializes in deliveries for units on two wheels. The Dave Cantin Group (DCG) closed the transaction of Carson Toyota — one of the largest Toyota dealerships in Carson, Calif. — to Fletcher Jones Automotive Group. And Performance Brokerage […] [Read More]

While acknowledging there has been some portfolio softening, Cox Automotive chief economist Jonathan Smoke cautioned about taking an approach “to create the view that the sky is falling.” Smoke explained his reasoning in a company podcast posted on Friday with Deshaun Sheppard, a lenders solution expert with Dealertrack. “Yes, we are seeing a return to […] [Read More]