Think you and your dealership have the best phone skills, not just in your market, but perhaps nationwide? Well, Car Wars is now offering you a chance to prove it. This week, the call tracking and phone handling solution for automotive dealers announced a new annual dealership award program. Car Wars’ Dealership CRISP Award program […] [Read More]

Expanding the one-stop shop of products and services offered by Ford Pro to commercial customers, Ford Credit announced on Wednesday plans to launch Ford Pro Insure, a new commercial auto insurance product powered by Pie Insurance. The captive explained through a news release that Ford Pro Insure will cover commercial vehicles purchased through Ford Pro […] [Read More]

Carsharing marketplace Getaround announced on Wednesday the company recently reached the landmark of now operating in more than 1,000 cities across the United States and Europe. Launched in San Francisco in 2011, Getaround has expanded across the United States and seven European countries, including Austria, Belgium, France, Germany, Norway, Spain and the United Kingdom, with […] [Read More]

Nordis Technologies and Solutions by Text (SBT) contend that a growing number of auto finance company customers want to receive statement alerts and payment reminders by text, especially with direct links to online account management and payment portals. To enhance integrated omnichannel customer communications with expanded text messaging capabilities, the companies finalized a partnership on […] [Read More]

Ahead of his appearance on stage during Used Car Week 2022 in San Diego, PAR North America’s Ryan Hawley took time for this episode of the Auto Remarketing Podcast. Hawley described how the forwarding industry is getting ready for an expected upturn in vehicle repossessions during 2023. To listen to the conversation, click on the link […] [Read More]

Following their keynote presentation at Used Car Week 2022 in San Diego, a trio of experts reiterated how complex product refunds can be for finance companies following a vehicle repossession or total-loss insurance claim. Anne Holtzman and Peter Krall of Allied Solutions, along with Stephen McDaniel of F&I Sentinel, offered some recommendations in this episode […] [Read More]

Keyless entry is one of the convenience features of used electric vehicles that dealership salespeople can highlight to potential buyers. And it’s also one of the paths hackers use to get control of EVs, according to a report released on Tuesday by VicOne, an automotive cybersecurity solutions provider established by cloud security company Trend Micro. […] [Read More]

As electric vehicles sales rise, so will the number of used EVs on the market. Two panels at Used Car Week earlier this month addressed the importance of determining EV residual values and how subscription services will play a role in EV adoption. “The time is now for EVs,” said EY partner and eMobility automotive leader […] [Read More]

NADA Show 2023 kicks off in Dallas in less than two months, but one of the nation’s largest dealer groups is already making a move in the DFW area. Lithia & Driveway announced Tuesday that it has purchased Meador Chrysler, Dodge, Jeep, Ram in Fort Worth, which the retailer says is the second-largest CDJR dealership […] [Read More]

Thanksgiving dinners with family and friends likely provided the main ingredient for a wholesale market recipe that prompted Black Book to report the lowest amount of value decline analysts have seen since the third week of July. Black Book’s newest installment of Market Insights indicated that wholesale prices softened by just … [Read More]