On Thursday, Advanced Business Computers of America (ABCoA) launched what the software solutions provider for independent dealerships and subprime auto finance companies believes is a customer relationship management (CRM) solution built specifically for BHPH operators. ABCoA added cyclCRM, which is geared to be completely integrated and bi-directional with the Deal Pack dealer management software (DMS) […] [Read More]

Finance companies know risk has to be absorbed somewhere; thus, that’s when insurance providers come into the picture. And S&P Global Market Intelligence’s annual U.S. Auto Insurance Market Report projected a dollar figure on just how much that risk is expanding. Analysts said sharply higher costs to repair and replace vehicles will cause insurance companies’ […] [Read More]

As we turn the page on another quarter of 2021, here’s a rundown of how the certified pre-owned vehicle market is faring in Canada, based on sales reports shared by automakers. Starting with Mercedes-Benz Canada, the company said that within its pre-owned division, CPO penetration during Q3 reached a record quarterly rate at 91.8%. That […] [Read More]

AutoLeadStar, a connected automation platform design to speed up growth for auto dealers, has named a new vice president of sales.  Chosen for the position is Mike Colacchio, who comes over from Dealer Inspire. His background also includes time with Dealer.com, Dealertrack and Cox Automotive.  At AutoLeadStar, Colacchio will be responsibile for builing out a sales team, […] [Read More]

CARFAX announced that its Vehcle Recall Search Service research tool has been used for more than 1 billion vehicles checks.  The VRSS is a joint effort between CARFAX and the Alliance for Automoitve Innovation, and was designed in an effort to help state governments improve vehicle road satefy. CARFAX said in a news release that this marks a "major […] [Read More]

Shortly after Manheim began putting some real muscle behind its electric vehicle infrastructure plan some two years ago, the COVID-19 pandemic threw a major roadblock across multiple lanes of the auto industry. It was a stoppage that would almost certainly clog automaker investment in EVs — or so the auction company thought. “One of the […] [Read More]

Perhaps Black Book should write down wholesale records in chalk or pencil; something that can be easily erased and updated. Analysts said the Black Book Used Vehicle Retention Index set a new record, as the September reading came in at 169.5 points, representing an increase of 3.8 points or 2.3% from August. [Read More]

vAuto SnapLot 360 is partnering with Autotrader in an effort to deliver immersive vehicle merchandising options for dealers and their customers — working to potentially extend shopping radius' for these same dealers.  As weather cools off from the heat of late summer, the above partnership and its efforts to merchandise and market vehicles outside dealers' market areas may offset what the […] [Read More]

In August, the Consumer Financial Protection Bureau announced that two final rules issued under the Fair Debt Collection Practices Act (FDCPA) will take effect as planned on Nov. 30. Coinciding with new research showing how consumers often fail to respond to unidentified callers, the CFPB recently rolled out a series of questions and answers pertaining […] [Read More]

AutoAPR recently named a new vice president of sales. Taking on the role for the payment engagement company that aims to reduce friction points by matching virtual payment calculations to a dealer’s inventory is Rob Hubbell. In this role, the company said Hubbell will take his sales expertise in digital retail from former companies the […] [Read More]