Welcome back, folks. We’re excited to resume the in-person Used Car Week festivities after a year away, and we’re thrilled you’re here. For many of us, this is an annual tradition. Yet we’re also welcoming a lot of new faces this week. With that said, here’s a primer (or refresher) on what the week will […] [Read More]

Just like consumers might peruse Rotten Tomatoes to see how a movie is faring with critics before buying a ticket, they're now often checking dealership ratings and reviews before buying a car. Noah Lee, director of sales & engineering at Dealer.com, joins the Auto Remarketing Podcast to discuss the impact of dealership ratings and reviews […] [Read More]

Perhaps emphasizing how that 2021 model that could be a certified pre-owned vehicle in your inventory can connect to the potential buyer’s smartphone might not be the best pitch option for your dealership sales staff. According to the J.D. Power 2021 U.S. Multimedia Quality and Satisfaction Study, the top-cited problem for new-vehicle owners is connectivity […] [Read More]

CarMax, the nation’s largest used-vehicle retailer and Carvana, a used-vehicle retailer known for its giant car-vending machines, each generated strong unit sales and revenues and significantly increased the number of vehicles they bought from consumers. But each wrestled with managing increased demand from consumers, in their most recent respective quarters … [Read More]

There was softness yet again in the retail used-car market last month, as sales and turn times slowed. Cox Automotive estimates there was a 10% drop in total used-vehicle from October 2020. It calculated the total used-vehicle SAAR at approximately 35.9 million units for October, compared to 39.9 million a year ago and steady with […] [Read More]

Perhaps there are some strategy recommendations to help dealerships sell used vehicles that can be plucked from the J.D. Power 2021 Sales Satisfaction Index (SSI) Study, which focuses on retailing new models. Three of the four key findings might be especially relevant to used departments since they are associated with subjects such as trade-in values, […] [Read More]

An alternative-fuel model once again topped the monthly iSeeCars.com list of fastest-selling used vehicles, but it was not the one that has led the rankings the past four months. Snapping the Tesla Model 3’s streak in October was the Honda Insight hybrid sedan, which took an average of 20.5 days to sell. It was one […] [Read More]

Credit Union Leasing of America (CULA) recently set another milestone in the company’s 30-year history amid record prices for new vehicles. The facilitator of indirect leasing for credit unions said on Wednesday that its portfolio now exceeds 100,000 active leases through its credit union partners, pushing the worth of those contracts to nearly $3.8 billion. […] [Read More]

Now that MotoRefi is more than just an auto refinance platform, the company has a new name, too. According to an announcement made on Wednesday, the company launched an expanded brand, as it’s now known as Caribou with a new company logo and new product offering. Caribou’s technology not only can help users unlock lower […] [Read More]

Especially in the advent of digital retailing, CDK Global sought to gauge how much dealerships are looking to protect themselves and their customers from online threats. According to findings from a CDK Global study released on Wednesday, rising concerns of ransomware and phishing attacks impacting have prompted nearly half of dealers surveyed to plan for […] [Read More]