As part of our association leadership series in the January edition of Auto Remarketing, we connect with the American International Automobile Dealers Association for a Q&A with its 2021 chairman, Steve Gates, who will formally begin that role in February. Gates is the owner of Gates Auto Family, with locations in Kentucky, Indiana and Tennessee. The emailed […] [Read More]

A&L Motor Sales closed 2020 and opened 2021 with a brand new, reimagined BMW showroom to showcase its inventory and more than seven decades of retailing experience. As part of its $15 million overall renovation, the luxury dealership east of Pittsburgh that represents BMW as well as Jaguar and Land Rover revamped its showroom to […] [Read More]

The Crown Automotive Group has acquired its third Tennessee dealership, Kelly Subaru in Chattanooga. Crown’s Tennessee market footprint also includes Crown Chrysler in Chattanooga and Crown Chrysler in Cleveland. The Kelly family has served the Chattanooga community for more than 80 years, and Crown president and chief operating officer Jim Myers said the Kelly team […] [Read More]

Stating that the announcement reinforces its dealer-first ethos, connected car platform Dealerware said it is part of a closed marketplace of vendors that Toyota Motor North America has selected to power its “Rent a Toyota” program at more than 850 U.S. dealerships. Dealerware said it now offers a customer-centered and cost-efficient experience for Toyota’s vehicle […] [Read More]

Used-vehicle sales for 2020 were expected to finish 6% softer than the final 2019 tally, but it appears the year at least closed on a positive note for pre-owned. In a forecast released Dec. 28, TrueCar was projecting 3.1 million used-vehicle sales for December, which would beat November sales by 7% and prior-year figures by […] [Read More]

The pandemic might have intensified a challenge that dealers could encounter more often if they retail a vehicle to a customer who resides somewhere else other than the state where the store operates. Computerized Vehicle Registration (CVR) — a joint venture between CDK Global and Reynolds and Reynolds — recently announced a new partnership with […] [Read More]

Just before 2020 closed, DealerSocket announced the appointment of Byron McDuffee as chief operating officer, although the company said he officially joined DealerSocket from Equifax in November. The software provider said the 22-year automotive industry veteran will oversee DealerSocket’s operations, customer success and support, corporate development, strategy, vendor management and analytics teams. “Byron is an […] [Read More]

DRAIVER made a major executive move on the first business day of 2021. The software provider in the vehicle transportation industry announced on Tuesday that veteran technology executive Anthony Monteiro will transition from president of automotive retail to becoming the company’s chief operating officer. The company highlighted Monteiro has years of experience in product innovation, […] [Read More]

One of the scenes in the 1967 film “Cool Hand Luke” includes a famous line that’s likely been turned into an array of social media content nowadays. It’s when Paul Newman is told, “What we’ve got here is a failure to communicate.” Evidently, that’s also what’s happening to the interaction of dealerships and auto-finance companies as […] [Read More]

It turned out to be an active holiday season at the Consumer Financial Protection Bureau. Along with naming two new staff members and reaching a consent order with a provider of personal loans, the CFPB also penalized Santander Consumer USA for the second time in three years. The bureau issued a consent order against Santander to […] [Read More]