CarMax’s omni-channel experience, which lets consumers buy used cars online, in-store or a blend of both, is now nationwide. The largest retailer of used cars in the U.S. said Thursday it has finished rolling out its omni-channel capabilities, a process it started in late 2018 with the launch of omni-channel in Atlanta. “Our omni-channel experience […] [Read More]

Electric vehicle designer and manufacturer Fisker says its first dedicated engineering and technology center, to be located in the Mission District of San Francisco, will be the focal point and development center for the company’s software and vehicle electronics. That includes in-car and Fisker data center elements. The company’s chairman and chief executive officer Henrik […] [Read More]

Mike Bliss says car keys are now “more complex than ever.” Bliss is vice president of sales and marketing at automotive key replacement company, Car Keys Express, and he said consumers are facing difficulty in finding retailers that cut keys, “especially high-security, laser-cut keys.” Because of that, Car Keys Express has released a mobile application […] [Read More]

Technology provider Dealer-FX says interacting in a self-serve, mobile-centric capacity is “increasingly important to vehicle owners.” The company, stating it is designing services “with that exact approach in mind,” has enhanced its end-to-end service suite, which includes self-service for the consumer. The company’s newest addition is “payments,” and that addition gives consumers an increased ability […] [Read More]

Shift’s merger and journey toward becoming a publicly traded company on Nasdaq first announced back in June took an important step forward on Thursday. The vehicle ecommerce platform announced that the registration statement on Form S-4 filed by Insurance Acquisition Corp., to the previously announced business combination with Shift has been declared effective by the […] [Read More]

Safe-Guard Products International hired a chief information security officer this week. Taking this position for the provider of third-party private label protection products for the automotive, RV, marine and powersports industries is Michelle Stewart, who brings more than 15 years of information security experience with her to Safe-Guard Products. Prior to joining Safe-Guard, Stewart spent […] [Read More]

Earlier this month, news arrived that six repossession and recovery agencies serving auto-finance clients in California, Arizona, Nevada, Utah, Colorado and New Mexico were merging to form ART Asset Adjusters. Chief executive officer Dan Johnson joined this podcast episode to discuss how the merger came together and how ART Asset Adjusters plans to operate going […] [Read More]

Dealers that utilize TrueCar now have more tools from the provider to use — for free. TrueCar announced on Thursday that it is offering complimentary access to its Payments and Trade Retail Solutions tools for network dealers. The company said the tools are available for onboarding starting now to franchised dealers and are planned to […] [Read More]

In addition to other tailwinds, two of the drivers for rising new-car sales in the third quarter actually came from the used-car market. Edmunds is predicting 3.85 million new-car sales for Q3, which would beat the second-quarter tally by 30.6%, despite falling 11% year-over year. In a news release, Edmunds executive director of insights Jessica […] [Read More]

EFG Companies is fully aware that operators likely are tracking every penny that flows through their businesses nowadays. As a result, this week the company bolstered its formal fraud detection program for dealers, creating significant roadblocks against fraud and theft while protecting dealer reinsurance positions. EFG highlighted its multi-point program now includes: — Real-time call […] [Read More]