Perhaps now more than ever, a vehicle purchase can’t be completed without financing. After launching the series in April, Cherokee Media Group has released Part III of a whitepaper series on “A New Age of Digital Buying & Selling” to share trends and best practices for a used-car industry that’s increasingly digital — and even […] [Read More]

Consumers during the COVID-19 pandemic are turning to technology for what used to be in-person, consultative interactions, says Dealer.com. Because of that, Dealer.com has launched two new digital retailing capabilities that it says can help dealers more easily communicate with shoppers during the car-buying process. Global conversational services provider LivePerson is powering those new capabilities, […] [Read More]

Cherokee Media Group hosted an educational webinar with vAuto almost a year ago, highlighting best practices for how dealers can prudently secure inventory online. The presenter for that webinar — vAuto director of used-car solutions Patrick Janes — recently joined Nick Zulovich for an episode of the Auto Remarketing Podcast to revisit some of those […] [Read More]

Those “well-qualified buyers” certainly appeared to take advantage of the generous financing terms captives offered in April based on the information shared by Edmunds on Friday morning. Edmunds reported that zero-percent finance deals surged to a record level in April as automakers “pulled out all the stops” to encourage new vehicle purchases during the coronavirus […] [Read More]

This week, the Consumer Financial Protection Bureau enhanced its consumer complaint database with the addition of a geospatial view. The CFPB explained consumers now will be able to view complaints by state with a U.S. map visualization. Previously, the regulator indicated consumers have been able to view complaints by using date, company name, key words […] [Read More]

Calling his leadership during the past three years “instrumental,” Repay Holdings Corp. this week announced the appointment of Jacob Moore as executive vice president of corporate development and strategy. The provider of vertically-integrated payment solutions said Moore will be responsible for the company’s M&A activities and overall strategic initiatives. According to a news release, Moore […] [Read More]

The magnitude of the COVID-19 pandemic has left businesses across the country — and world — in uncharted waters. As we all try to process how quickly the world has changed over the last several weeks, one question at the top of my mind is: What can we do today to position ourselves for the […] [Read More]

One of the guiding principles of the Larry H. Miller Group of Companies is to “go about doing good until there is too much good in the world.” The company on Wednesday announced one of its initiatives to do good. LHM Group has started a public week-long, statewide food drive at its car dealerships, movie […] [Read More]

It was a strong start to 2020 for the Canadian used-car industry. But as the impact of COVID-19 took hold in March, the first quarter ended up softer than the year-ago period. In fact, there was a 1.5% year-over-year dip in the number of retail used vehicles funded through Cox Automotive Canada’s Dealertrack Online Credit […] [Read More]

DriveItAway is now integrated with Uber for Business, and the company said that means dealers can use the DriveItAway dashboard to arrange rides for anyone. DriveItAway is now integrated with Uber Central. That means dealerships can book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup. On behalf of customers they […] [Read More]