CallMiner is leveraging its 17 years of experience to offer a free webinar to help finance companies keep one of their most important departments functioning as the coronavirus impact intensifies  — their call centers. CallMiner’s Steve Chirokas and Brian LaRoche are set to be joined by Donna Fluss of DMG Consulting for an educational session […] [Read More]

As COVID-19 continues to make routine financial transactions more complicated, here is another example of how fintech solutions are answering the call to help consumers maintain their commitments. MoneyGram International, a facilitator of payments and money transfers, last week reported nearly 60% year-over-year transaction growth for MoneyGram Online year-to-date through February  — an acceleration from […] [Read More]

Next up in our series of Auto Remarketing Podcast episodes recorded at NADA Show 2020 last month is a conversation with Kirsten Von Busch, senior product manager for Experian AutoCheck. Von Busch shares how a growing used-car market underscores the importance of vehicle history reports, how AutoCheck uses data to help the remarketing industry, recall repairs […] [Read More]

KAR Global is stopping all ADESA physical sale operations throughout North America — including simulcast-only sales — “for at least the next two weeks,” the company said in a statement Friday. Previously, auctions were set to go simulcast-only through April 3.  As for Friday's news, KAR plans to maintain minimal essential operations at those auctions — […] [Read More]

Add Larry H. Miller Dealerships and the Prime Automotive Group to the many automotive companies announcing measures designed to provide peace-of-mind to customers following current health recommendations and guidelines in the wake of the COVID-19 outbreak. The Larry H. Miller Group of Companies and Larry H. Miller Dealerships said that in line with current social distancing guidelines, it […] [Read More]

The Auto Remarketing Podcast returns with another episode recorded at NADA Show 2020 in February. vAuto founder Dale Pollak discusses his new book, "Gross Deception: A Tale of Shifting Markets, Shrinking Margins, and the New Truth of Used Car Profitability" from the convention in Las Vegas last month.  To listen to this episode, click on […] [Read More]

In light of the state’s Stay-At-Home Executive Order from Gov. Gavin Newsom, ADESA has closed its California auctions until further notice, the company said via Twitter on Friday. That includes its Brasher’s, Fresno, Golden Gate, Los Angeles, Sacramento and San Diego locations in the state. Similarly, ADESA Reno and ADESA Las Vegas will remain closed […] [Read More]

Your dealership’s service drive can continue to operate even as scores of businesses are instructed to close at the direction of local, state and federal authorities. The Cybersecurity and Infrastructure Security Agency (CISA) — part of the Department of Homeland Security — issued guidance on Thursday to state and local governments to include the vehicle […] [Read More]

ln response to what Hertz senior vice president Jayesh Patel describes as “extraordinary disruptions” to daily life because of the coronavirus and to students and younger drivers returning home or who need transportation, Hertz is lowering the minimum age to rent a vehicle. Now through the end of May, Hertz is lowering the minimum age […] [Read More]

Doppler is a proprietary technology platform and delivery network that allows OEMs and dealers to offer personalized, on-demand test drives anywhere, at any time. On Thursday, the company said that after two years of development, beta-testing and OEM pilot programs involving more than 1,000 Doppler deliveries, Doppler is now available in major markets nationally. Doppler […] [Read More]