Before the coronavirus pandemic, a significant portion of dealership training happened in a classroom or face-to-face setting. While the crisis put a halt on that particular education delivery, Dave Worrall certainly does not want improvement of store personnel to become stagnant — especially in the valuable F&I department. The senior director of global training and […] [Read More]

Chances are, even the best preparedness efforts by world class companies didn’t include a plan for this level of uncertainty we’re all experiencing with COVID-19. It has, in many ways, been a level-setting moment that has put the auto industry on its heels. The situation isn’t pretty; there’s no spinning the reality of widespread furloughs, […] [Read More]

Auction sales volume is still extremely soft, but continues to improve, according to J.D. Power Valuation Services. And there are a number of other positive signs emerging in the auction community, says National Auto Auction Association chief executive officer Frank Hackett. During the week ending April 19, there were close to 28,000 sales of vehicles […] [Read More]

With a new video conferencing service from Gubagoo — a digital retailing and messaging provider for auto dealerships — dealers will be able to use any messaging platform to start face-to-face meetings with their customers. The new service is called Virtual Meetings, and Gubagoo said because of recent changes in the automotive retail environment, the […] [Read More]

North Carolina dealer Leith Cars says its new service provides customers with flexible vehicle purchase options, from home or any other convenient location for them. The company describes the service, “Leith Direct,” as “the safe, easy way to buy a car online.” With Leith Direct, customers can quickly go through each step and decide what […] [Read More]

Automotive logistics and services company ACERTUS says that with its new mobile application, drivers can operate at high efficiency as the application promotes paper- and contact-free delivery by bringing real-time data and faster status updates. The company said the application, called VINlocity Driver, is proprietary electronic proof-of-delivery technology that it designed exclusively for its network […] [Read More]

Kerrigan Advisors sees the firm’s experience gained during the Great Recession prepared it to launch its latest service offering for dealerships. In the wake of the global economic shock caused by the coronavirus pandemic, Kerrigan Advisors on Monday added confidential financial restructuring and turnaround services for dealerships to its consulting practice. Stemming from deep experience […] [Read More]

Summerset Group has made a strategic investment in software provider Integrated Auction Solutions. IAS said that the digital wholesale marketplace is “quickly evolving,” and the company said Summerset LLC recognized an opportunity to “drive forward digital wholesaling” for independent auctions, consignors and dealers. Summerset, a growth management investment company, saw the opportunity to do that […] [Read More]

Jasen Rice, founder of Lotpop, says there is potential for the certified pre-owned market to emerge from the COVID-19 pandemic as the "winner." But there's a catch. In this podcast, which follows up on a story from Auto Remarketing correspondent Jim Leman, Rice explains what it will take from automakers (and dealers) to make such […] [Read More]

Equifax is looking to offer its clients the tools they need to navigate these unprecedented times by recently launching a pair of solution kits. As the company closely monitors the rapidly evolving COVID-19 situation and its significant financial impact on consumers and businesses around the globe. Equifax is helping organizations of all sizes respond to […] [Read More]