Earlier this week, autoTRADER.ca and Mobials announced the launched of a program that rewards dealers who consistently receive positive reviews from consumers. Dealers participating in this Consumer Trust Certified Program receive badges to display on their lots and online. The ... [Read More]

Executives in the Canadian used-car and remarketing space juggle a host of responsibilities. They develop sensible strategies and lead teams to execute those plans, all the while remaining competitive and ready to adapt to the changing automotive environment. In an ... [Read More]

U.S.-based digital finance solutions provider ChannelNet has inked a deal with Hyundai Capital Canada to create customer lifecycle management programs and dealer portals in Canada for its Hyundai Motor Finance and Kia Motors Finance properties. “Digital customer experience is the ... [Read More]

There’s a new head of Dealertrack’s Canadian operations. The company announced Thursday morning that Richard Evans has been appointed vice president and general manager of Dealertrack Canada, a move that’s effective April 25. Evans was most recently vice president for ... [Read More]

This week, RSR Global launched three new solutions for Canadian dealers — GLOBAL ONE, GLOBAL DRIVE and GLOBAL U.   With the rollout of these solutions, RSR Global highlighted that it now offers a comprehensive suite of easy-to-deploy F&I products and ... [Read More]

Canadian Black Book has a new vice president of research and editorial, with former J.D. Power senior manager Brian Murphy taking over for Josh Bailey. The announcement was made late last month and was effective Tuesday. The company said Bailey “has ... [Read More]

Full-size vehicles and sports cars told the Canadian used-car price story in March. These segments, up 56.6 points and 33 points respectively, were the drivers of the Manheim Canada Used Vehicle Value Index for the month, the company said in ... [Read More]

It’s not just that millennials in Canada are dissatisfied with the car-shopping process (and they are, by the way). Based on the findings of a CarGurus study, they almost seem disinterested in the dealership experience, altogether. In fact, less than ... [Read More]

To give you a sense of the company’s philosophy around the CARPROOF Vehicle Valuation Report, director of product management Shawn Vording likens it to the approach in the real estate market. “When you’re buying a home, you don’t actually care ... [Read More]

The Federal Trade Commission recently signed a memorandum of understanding with the Canadian Radio-television and Telecommunications Commission (CRTC) in a move officials described as a way to strengthen cross-border cooperation regarding Do Not Call and anti-spam enforcement matters. The memorandum ... [Read More]