Fiserv bolstered its technology toolbox through an acquisition last week. The global provider of payments and financial services technology solutions announced the acquisition of Bypass Mobile, an independent software vendor (ISV) and innovator in enterprise point-of-sale systems. Officials explained the acquisition of Bypass will help power the next generation of omni-commerce capabilities from Fiserv, enabling […] [Read More]

Ally Financial is making sure Carvana has liquidity to keep its online vehicle retailing machine in motion no matter the challenges the coronavirus pandemic is presenting the industry. Late on Tuesday, Carvana announced a significant increase and extension of its current loan purchase program with Ally Financial, highlighting the deep relationship that has been built […] [Read More]

Just like the five industry associations asking the president for clarity on behalf of franchised dealerships, the National Independent Automobile Dealers Association on Tuesday also delivered a letter to the White House so stores not connected with an automaker can remain open, too. In a letter to President Donald Trump, NIADA chief executive officer Steve […] [Read More]

The American Recovery Association issued a message late Tuesday, acknowledging the immense problem the coronavirus pandemic is causing when it comes to collections and vehicle repossessions. As more states and municipalities issue stay-at-home orders, ARA has tried to get clarity from officials about how businesses involved with repossessions and recovery can function under these circumstances. […] [Read More]

KAR Global made another move late on Tuesday to help dealers navigate through the challenges of the coronavirus pandemic. Business unit Automotive Finance Corp. (AFC) immediately launched its customer relief program as eligible customers can choose to defer curtailment payments due through May 31 on eligible unsold units, including principal, fees and interest on those […] [Read More]

Next up in our series of  Auto Remarketing Podcast episodes recorded at NADA Show 2020 last month is an interview with Dealer Inspire chief executive officer Joe Chura. In this conversation with AR's Joe Overby, Chura talked about dealership website trends, the company's OEM partnerships, how the company is working with Cars.com and DealerRater and more. To […] [Read More]

DealerSocket chief executive officer and president Sejal Pietrzak says the automotive software company has built its reputation “on a legacy of listening and partnering with our dealers.” In a Monday letter to DealerSocket’s customers and partners, Pietrzak said the company has engaged in “countless discussions with customers,” and as a result is offering customers what […] [Read More]

Before delving into its newest wholesale price data, the latest Black Book Market Insights report offered a reassuring assessment of how auctions, consignors and dealers adjusted to how the coronavirus pandemic has forced the industry to operate. Black Book vice president of vehicle valuations Laura Wehunt began by saying, “This past week we saw big changes […] [Read More]

lntelligent Virtual Assistant provider Conversica said on Wednesday that General Motors has approved its Automotive Sales AI Assistant and Automotive Service AI Assistant as in-market retail, or iMR, turnkey products. Conversica said that with the certification, GM dealers who purchase a Conversica Intelligent Virtual Assistant can receive co-op reimbursement from GM for their investment. Through […] [Read More]

As additional states and municipalities issue stay-at-home orders and business closures, dealerships are caught in a coronavirus-created storm of confusion. On Tuesday, the leaders of the National Automobile Dealers Association (NADA), the American Truck Dealers (ATD), the National Association of Minority Automobile Dealers (NAMAD), the American International Automobile Dealers Association (AIADA) and the Alliance for […] [Read More]