As dealers might already know, TCPA is the acronym for the federal regulatory rule officially known as the Telephone Consumer Protection Act. The acronym also has a more pejorative meaning — Total Cash for Plaintiff’s Attorneys. In an effort to help dealerships avoid pitfalls connected with either interpretation of TCPA, Paul Gipson appeared on this […] [Read More]

Due to Zoom sustaining service problems on Monday morning, the all-digital Auto Intel Summit's venture capital panel and digital retail session have been rescheduled. The new times for those sessions, which are online, are: Digital Retail: How can you beat Carvana at their own game? // Wednesday, 1 p.m. ET VC/M&A: Auto Industry Venture Capital Fireside Chat — Exploring the […] [Read More]

Manheim added six more auctions Monday to its pilot return of in-lane bidding, meaning there are now 43 auctions participating in this pilot, which has been running roughly two months. Dealers at the pilot locations are able to bid in-lane through Digital Block sales, which include in-lane bidding on site at Manheim auctions with a […] [Read More]

Especially for dealerships in larger metropolitan areas where public transit is more prevalent, a new Cars.com study reinforced how valuable vehicles are to consumers nowadays — particularly ones who have made a purchase since the coronavirus pandemic began. Based on the individuals who participated in the Cars.com survey conducted earlier this month, 21% of respondents […] [Read More]

Sirius XM Connected Vehicle Services and RapidSOS, the emergency technology company that connects millions of devices to more than 4,700 emergency communications centers, today announced a joint effort to digitally transmit vehicle crash data to 911 immediately following a crash-related vehicle emergency. By linking vehicle and crash data from Sirius XM Connected Vehicle Services’ ACN+ […] [Read More]

If your state allows it, Dealertrack wants to provide your store the option of letting customers digitally sign documents to complete financing and delivery. Or as Bridgewater Chevrolet finance manager Christopher Klein puts it: “I can now truly give our customers what they have been asking for — less time at the dealership doing paperwork.” […] [Read More]

Causes with strong connections to AutoNation and Subaru of America — overcoming cancer and adopting dogs — are getting extra promotional attention from the dealer group and automaker, respectively. This week, AutoNation launched what the retailer is calling a “profoundly emotional” Drive Pink omni-channel media campaign to celebrate the victories that so many have had in their […] [Read More]

TrueCar wants to sustain the momentum generated by its special program tailored for servicemembers so it’s partnering with one of the largest providers of media and marketing services specializing in and reaching the military audience. On Thursday, TrueCar announced a partnership with Refuel Agency that’s geared to support TrueCar in building brand awareness for TrueCar Military […] [Read More]

Jim Menard’s professional automotive career includes senior leadership roles at Dominion Dealer Solutions, TrueCar, Autotrader, vAuto and Search Optics. Now Menard is with CallRevu, which offers automotive conversation intelligence featuring call data, tracking and advanced machine monitoring powered by artificial intelligence to help dealers connect and communicate with customers to close deals. Menard joined CallRevu […] [Read More]

Earlier this summer, IAA bolstered the technology offerings for its operations in the United Kingdom with a revamped buyer portal. This week, the company boosted the transportation component of its business. IAA announced that its UK-based business unit has implemented INFORM Transportation Management System (TMS). The company explained this marks the next stage of its […] [Read More]