CDK Global said it has signed a deal to purchase ELEAD1ONE, a provider of CRM and call center solutions. The agreement, which was approved unanimously by CDK’s board, was officially announced Monday; The Banks Report publication reported the deal on Sunday. “As we looked at how best to rapidly address the needs of dealers in […] [Read More]

Those in the vehicle logistics industry have known for a while that a shortage of long-haul truck drivers in the United States over the last several years has impacted costs and delivery times. According to a report from the American Trucking Association, the U.S. had a shortage of 51,000 truck drivers at the end of […] [Read More]

Remember when your teacher told you to put all books and materials away because a pop quiz was coming? The Federal Trade Commission sort of did the same thing recently to dealerships. The FTC, working jointly with 12 partner agencies in seven states, conducted the first compliance sweep of dealerships since the amended Used Car […] [Read More]

Two companies are collaborating to ease concerns about “range anxiety.” LeasePlan, a global leader in Car-as-a-Service, and charging solution provider Allego, recently announced a new partnership to provide LeasePlan electric vehicle (EV) customers with access to personal charge points at home and at work, accelerating the transition to zero emission mobility. Officials highlighted the charge […] [Read More]

Karmala Sutton discovered personal and professional inspiration at an early age; a foundation that's propelled her to wide-ranging successes inside and outside the dealership. On Thursday, Ally Financial and the National Association of Minority Automobile Dealers (NAMAD) honored Sutton, the dealer in training at Honda of Kenosha in Bristol, Wisc., with the first-ever Ally Sees […] [Read More]

This week, GWC Warranty announced the inception of a newly created major account management team. The provider of used-vehicle service contracts sold through dealers indicated this new team of five highly skilled and experienced account managers will be led by area vice president Cynthia Bodden and will service GWC Warranty’s largest dealership partners. GWC Warranty […] [Read More]

Reynolds and Reynolds enhanced its relationship with the Penske Automotive Group this week. The two companies announced they extended their exclusive agreement for Reynolds to provide the Reynolds Retail Management System to all Penske franchised dealerships in the U.S. and Puerto Rico. Under the new agreement, Penske intends to integrate electronic document management to improve […] [Read More]

Operators can get some treats ahead of Halloween as the biggest buy-here, pay-here specific event of the year is headed back to Las Vegas. The NABD Buy-Here, Pay-Here Subprime Conference, powered by the National Independent Automobile Dealers Association, is set for Oct. 8-10 at the MGM Grand in Las Vegas, offering the industry’s best BHPH-specific […] [Read More]

Now dealerships can help their customers get a “lift” from Lyft when they’re catering to their needs within the service drive. RedCap Technologies, a Solera Holdings company and innovators of frictionless customer experiences that can enable OEMs and dealers to provide simple, easy and convenient means for consumers to service their vehicle, has partnered with […] [Read More]

The challenges of working with customers who might not be fluent in English has cost a New York franchised dealership nearly $500,000. New York attorney general Barbara Underwood recently announced a settlement requiring Bay Ridge Honda of Brooklyn to reform its business practices and pay more than $423,000 in restitution and penalties, after the office […] [Read More]