The challenges of working with customers who might not be fluent in English has cost a New York franchised dealership nearly $500,000. New York attorney general Barbara Underwood recently announced a settlement requiring Bay Ridge Honda of Brooklyn to reform its business practices and pay more than $423,000 in restitution and penalties, after the office […] [Read More]

Cherokee Media Group president Bill Zadeits is back on the mics for this one, interviewing Joe Neiman and George Chamoun of ACV Auctions during NADA Show 2018 in March. They talk about the capital growth at ACV, how the idea for the online auction company started and more. To see how much the company has grown […] [Read More]

In this episode, recorded at NADA Show 2018 in March, senior editor Joe Overby sits down with Chris Basso of Carfax to talk about the 57 million cars with open recalls. They chat about how the company is working with dealers to help consumers get those cars fixed, Carfax's new partnerships this year and more. The full discussion […] [Read More]

Camacho Auto Sales, an independent auto dealership with three used car operations serving the Palmdale and Lancaster, Calif., markets outside Los Angeles, reconditions 220 vehicles a month to keep its lots filled with fresh inventory that sells faster. Camacho’s used car superstore at the Palmdale Auto Mall does reconditioning for the operation. Vehicles sent out […] [Read More]

With half of 2018 already in the books, here’s a rundown of how certified pre-owned vehicle sales fared in the opening six months of the year, based on reports from individual brands and automakers. Starting with Toyota, its 3,445 certified sales in June were up from 3,007 last June. Six-month totals are at 18,079 units, […] [Read More]

As typical as fans running on high speed above the auction lanes this time of year, Black Book is seeing that the wholesale market currently is demonstrating expected seasonal depreciation trends with car prices falling slightly more than trucks, SUVs and CUVs. “Depreciation rates have remained consistent during the last four weeks for both car […] [Read More]

Approvals for vehicle-lease transfers continue to remain on a steady track. On Wednesday, Swapalease.com reported that vehicle lease credit applicants registered a 68.4-percent approval rate in June, up slightly from the 67.9-percent mark registered in May. Even though lease origination activity at dealerships has been down slightly in 2018, site officials have noticed lease takeover activity […] [Read More]

Alliance Auto Auction Group believes in giving back and selects a charity to support every year.  Chief operating officer Christopher Dean and chief executive officer Tim Adams set out to find a local charity, one that had an impact on abused and exploited children. After attending a benefit dinner, and hearing about the Poiema Foundation, they […] [Read More]

Once again proving their popularity among car buyers across the country are SUVs, which dominate the latest iSeeCars list of top 10 vehicles with the highest average annual mileage after 10 years on the road. While the average 10-year-old-vehicle is driven 11,518 miles per year, iSeeCars found that nine out of the top 10 models […] [Read More]

Experian Automotive reported that credit unions held 21.3 percent of the market share of all auto financing after the first quarter of this year, up from 20.0 percent a year earlier. And GrooveCar released a white paper this week in hopes credit unions can boost that share figure even more. GrooveCar highlighted the white paper […] [Read More]