Dealers probably know this sequence all too well. A walkaround and test drive of a vehicle both went well, and the financing process advanced to the point where the potential buyer sees what the monthly payment could be. Then customers recoil, become frustrated and perhaps even leave the showroom, turning into a dreaded “be back.” With […] [Read More]

If the months in front of us were an abstract painting, most auto dealers viewing it agree about what they see, with a few exceptions here and there. To discover dealers’ concerns — and optimism — about the used-car business in 2019, I interviewed dealers, used-car consultants and auction executives before and during NADA Show […] [Read More]

KAR Auction Services chief economist Tom Kontos applauded the strategy used by commercial consignors after reviewing January wholesale price information. According to ADESA Analytical Services’ monthly analysis of wholesale used vehicle prices by vehicle model class, wholesale used-vehicle prices in January averaged $10,761, representing a 1.3 percent rise compared to December but a 2.0-percent dip […] [Read More]

TrueCar said Thursday it has obtained a 20-percent stake in vehicle appraisal tech company Accu-Trade. It’s a move TrueCar’s leadership says further positions the company to providing a “end-to-end shopping-to-showroom car-buying experience.” Accu-Trade utilizes Galves Market Data to provide VIN-specific appraisals instantly. It can provide appraisals and valuations for consumers and dealers. “This partnership with Accu-Trade […] [Read More]

Negative equity, when a consumer owes more on an auto loan than the market value of the vehicle, is a growing issue for Canadians, according to a news release announcing the 2019 Canadian Black Book Best Retained Value Awards. Canadian Black Book says the awards illustrate to Canadians which four-year-old vehicles hold their value best, […] [Read More]

In areas such as collective health of a brand, how well the brand manages new-vehicle transaction prices, and incentives against used-vehicle values and remarketing strategies, Subaru and Land Rover continue to perform well. That is at least the case for ALG’s 2019 Canadian Residual Value Awards. For the fifth year in a row, ALG recognized Subaru […] [Read More]

CarGurus announced a pair of promotions on Wednesday involving its top-level executives. First, the company revealed the promotion of Sam Zales to president and chief operating officer, reporting to chief executive officer Langley Steinert. The company also announced that Kyle Lomeli has been promoted to chief technology officer, replacing Oliver Chrzan. Zales, who joined CarGurus […] [Read More]

To recognize the dealers leading the certified pre-owned car business, the Feb. 15 edition of Auto Remarketing features our annual special section honoring The Best CPO Dealers in the USA. We reached out to automakers across the CPO spectrum and requested their respective top 10 certified dealer lists based on full-year 2018 sales. Auto Remarketing also connected with […] [Read More]

Sellchology CEO Jonathan Dawson shares his path to success and the unique selling approaches and insights he'll bring to Dealer Training Tuesday as part of the Auto Remarketing Canada Conference. Listen in to Jonathan and his conversation below with conference chair Bill Zadeits. Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.  You can also listen […] [Read More]

A technology expert who has held top roles at Santander Consumer USA and Capital One now is a part of Tricolor, one of the largest used-vehicle retailers focusing on the sale and financing of vehicles to Hispanic consumers, This week, Tricolor announced that it has appointed industry veteran Don Goin as its chief technology officer. […] [Read More]