myKaarma announced Tuesday the launch of – SmartAssist — a new artificial intelligence (AI) tool for its platform that acts as a personal assistant for automotive service departments by performing research and providing answers to customer questions. The AI powered tool is designed to speed up myKaarma user’s communication with customers, improve overall customer experience […] [Read More]

Avis Budget Group announced Monday a multi-year deal that will add 10,000 Toyota vehicles to Avis Car Rental’s growing fleet of connected vehicles. The company said Connected Toyota vehicles are expected to be available this September. “As connected car technology continues to evolve in the auto industry, we are rapidly adapting our fleet and rolling […] [Read More]

Fitch Ratings is keeping a close watch on how subprime auto finance paper is performing in a similar fashion to Equifax and  TransUnion. Analysts indicated that loss frequency and severity ticked up slightly from historically low levels for the largest U.S. auto finance companies, according to the latest U.S. Auto Asset Quality Review from Fitch Ratings. Excluding General […] [Read More]

REPAY – Realtime Electronic Payments made two significant moves this week. First, REPAY expanded its footprint in the automotive industry and deepened integration capabilities with the acquisition of PayMaxx Pro. Then, REPAY announced a new partnership with PassTime. REPAY chief executive officer John Morris explained the methodology behind bringing PayMaxx Pro into REPAY’s portfolio of […] [Read More]

CarStory announced Tuesday several new features now available for its recently launched sales prediction platform — CarStory Insights’ Inventory Intelligence — which enables dealers to monitor their local market. This follows news from last month that the company partnered with FordDirect to provide Ford and Lincoln dealers with a FordDirect website CarStory Market Reports for used-vehicle insights at no […] [Read More]

As part of our annual special issue honoring The Best CPO Dealers in the USA, Auto Remarketing shared the respective top 10 certified pre-owned sales leaders for a wide array of automakers. In addition to the lists of CPO leaders, which were based on full-year 2017 sales, we also connected with many of these dealers and asked them about […] [Read More]

The NAAA Platinum series launched by Auto Remarketing this month is a collection of stories, podcasts and special sections that revolve around National Auto Auction Association, its partners, members, history and beyond.  The latest installment in that series is a podcast featuring one of the auto auction industry's major partners: AutoIMS.  The company is celebrating its […] [Read More]

Edmunds announced Monday that its Five Star Dealer Awards have recognized over 350 car dealers nationwide for their outstanding customer satisfaction ratings. This year, 25 dealers were also selected to receive Edmunds’ Five Star Premier Dealer designation for receiving the highest overall satisfaction ratings. “Car shopping is a daunting task for many, but finding the […] [Read More]

Clarivoy announced Monday the launch of new software that uses what it calls “Any-Touch” attribution to ensure that marketing sources accurately receive credit for influencing customers during the car buying process. When marketing sources have influenced a customer’s vehicle purchase,   the new software uses the Any-Touch attribution to guarantee that proper credit is attributed. To show vendors’ accurate […] [Read More]

Editor's Note: This is the debut story in Auto Remarketing's “New Roads” series, examining the latest technology and innovation impacting the retail automotive space.  Much like the wave of online car-buying services launched over the last handful of years, the subscription model and other related alternatives to vehicle ownership are seeing the same ripple effect. The pool […] [Read More]