A new online review monitoring service, LotRep.com, designed to help dealers accurately monitor and track online consumer reviews in real-time via multiple platforms, launched Thursday. The site’s software allows dealerships to efficiently and effectively manage online reviews, according to the company. "Online reviews have changed the way business is done in this day and age. […] [Read More]

Fusion Auto Finance, a company in the credit union leasing space, has purchased the GrooveCar Family of Brands, the businesses said in a news release Thursday. Included in the GrooveCar Family of Brands are CU Xpress Lease, an auto lease program for credit unions, and GrooveCar Direct, an online buying platform exclusive to credit union members. […] [Read More]

When Joel Gregory, the national sales manager for CPO and remarketing at Hyundai Auto Canada, shared his brand's certified pre-owned sales results for July, he said via email: "The momentum continues." Indeed, it does.  Not just for Hyundai, where CPO sales climbed nearly 36 percent last month, but for the industry as a whole, as well.  […] [Read More]

Aly Jiwani, general manager of The BMW Store, Rolls-Royce Motor Cars Vancouver and Mini Yaletown at OpenRoad Auto Group, is used to a large volume of sales. In fact, The BMW Store sells at least 2,500 cars a year, Jiwani pointed out. But some luxury dealers and manufacturers are seeing slightly less brand loyalty from […] [Read More]

Nicholas Financial acknowledged two elements combined to erode its originations during its most recent quarter that closed on June 30, but the subprime auto finance company is remaining steadfast in its strategy to maintain discipline during challenging market conditions. The figures Nicholas Financial reported included diluted earnings per share decreasing 73 percent to $0.10 as […] [Read More]

It appears some consumers not only are struggling to maintain monthly payments, but they are also lacking the resources to file for bankruptcy. The American Bankruptcy Institute indicated total U.S. bankruptcy filings decreased 8 percent in July as compared to June. According to data provided by Epiq Systems, filings totaled 61,366 in July, down from […] [Read More]

These days, customer service is all about giving your clients what they want. Think about Amazon Wardrobe, for example. Now, Amazon Prime subscribers can get clothes delivered to their doorstep for free — and send them back for free if they don’t fit. Aly Jiwani, general manager of OpenRoad Auto Group’s The BMW Store, Rolls-Royce Motor […] [Read More]

As part of the roll out of KAR Auction Services’ new operating segment — KAR Remarketing Services — one of the top executives from ADESA Canada has a new position. As part of this organizational alignment, on Thursday Lisa Scott was named president of PAR North America, which is a U.S. provider of vehicle transition […] [Read More]

As the company released its second quarter financial statement, KAR Auction Services also announced on Thursday the creation of a new operating segment — KAR Remarketing Services. KAR Remarketing Services is designed to align the company’s AutoVIN, Dent Demon, High Tech Locksmiths and PAR North America businesses. Picked to serve as president of this new […] [Read More]

In buying Carlypso, Carvana got that homeowner’s toolset you might find at the hardware store — the one with all those extra pieces you need for the next job around the house. Carlypso began as a peer-to-peer car-selling service, eventually becoming a managed marketplace where consumers could access wholesale vehicles directly, Carvana explained in a […] [Read More]