Back in October, New York Mayor Bill de Blasio signed a package of legislation giving the city’s Department of Consumer Affairs (DCA) additional regulatory muscle to combat what officials described as “predatory financing practices in the used-vehicle industry.” While those new laws go into effect in February, DCA already showed it’s ready to flex its power, […] [Read More]

The National Auto Auction Association’s Standards Training Program will host two days of hands-on vehicle inspections and arbitration training in Orlando, Fla., on Thursday and Friday. Classes will be instructed by Manheim director of arbitration Matt Arias, who will cover damage analysis on day-one and arbitration on day-two. Day-one will center on how to inspect […] [Read More]

While roughly 90 percent of car shoppers find printed brochures helpful when in search of their next vehicle, far fewer dealers feel the same, according to a recent study. The Latcha+Associates' study that focuses on the car-shopping journey and the impact of marketing content such as printed brochures, found that just 32 percent of high-volume […] [Read More]

The holiday bump in online car buying might not just be limited to one massive day of shopping. At least that was the recent experience of Drive Motors, which provides ecommerce solutions to auto dealers. The company reported a year-over-year increase in vehicle orders on dealer websites using the Drive Motors checkout during each of […] [Read More]

This year’s annual conference partnership between the National Remarketing Conference and the NAAA Convention was a great example of a forward-thinking combination of two very strong brands. As Dan Kennedy (formerly of GM, now with Jack Cooper Logistics), Mike Broe (formerly of Manheim and now president of AutoIMS), my wife and I sat at the […] [Read More]

Fast-food restaurants and gas stations often are open 24 hours a day. Darwin Automotive is aiming to provide a way that dealerships’ F&I offices can enjoy the same kind of availability. F&I software provider Darwin Automotive recently released what the company dubbed Darwin Online, a patented digital retailing application that’s designed to enable dealerships worldwide […] [Read More]

In these early days of his tenure as president and chief executive of the Canadian Finance & Leasing Association, Michael Rothe says an important part of his job right now is “to listen and to learn.” “I don’t want to drive change for change’s sake,” Rothe said in a November phone interview with Auto Remarketing […] [Read More]

Manheim has been investing $17 million to develop its retail reconditioning solution's proprietary technology platform and build new facilities, while upgrading existing ones. In a news release, Manheim explained that its retail reconditioning solution is designed to help dealers increase efficiency and save time via offerings that include a 140-point retail inspection, mechanical and body reconditioning, detailing, merchandising, storage […] [Read More]

This week, vehicle service contracts administrator AUL Corp. announced the hiring of Paul Leary to be the business development manager for the company’s Central Region. According to Jason Garner, senior vice president of sales and business development of AUL Corp., Leary will be operating from Columbus, Ohio, and will be responsible for working with agents […] [Read More]

TrainAndCertify.org, which offers education programs for sales and customer service reps in various consumer-centric industries, on Thursday announced the availability of its Certified Vehicle Protection Professional (CVPP) certification program. TrainAndCertify.org explained that it established the CVPP program via the Academy of Certified Vehicle Protection Professionals (ACVPP) to recognize individuals who demonstrate the requisite knowledge required […] [Read More]