AutoNation has a new chief operating officer. The retailer said Wednesday afternoon it has promoted Western region president Lance Iserman to the position. Effective Thursday, Iserman — who has been with AutoNation for more than 15 years — will be the company’s executive vice president of sales and COO. He replaces Bill Berman as COO; […] [Read More]

Auto/Mate Dealership Systems has fully integrated its dealership management system with Dashboard Dealership Enterprises to satisfy the current and emerging needs of its customers, the company announced on Wednesday. Dashboard Dealership Enterprises develops dealership management reporting products and related services such as Executive Eye, the company’s flagship product. "Managers at every level in automotive retail […] [Read More]

Used-car buyers who shop online spend 62 percent of the car-buying process there: online. That's according to Cox Automotive’s latest Car Buyer Journey Study, which examines consumers’ car-shopping behavior during the car buying process and how they use their time. Cox Automotive found that during the chunk of time car buyers spend online, they research and shop […] [Read More]

NCM Associates has hired Thomas Richards as vice president of NCM Labs to lead NCM’s newest Labs division and its Software Solutions team.  Richards has nearly 25 years of executive experience. Prior to joining NCM, Richards developed and implemented sales strategies for Cox Automotive, vAuto, and Dealertrack. “With Tom, NCM has gained an incredible resource […] [Read More]

More off-lease vehicles in the market, many of which don’t match consumer demand. More manufacturer recalls that stymie independent dealers’ ability to move vehicles quickly. More concern over interest rates and tightening credit. It’s more than enough to make the retail road ahead anything but smooth for independent dealers, say dealers themselves and industry experts […] [Read More]

Remember 1991? The Gulf War intensified. Then-Arkansas Gov. Bill Clinton began his trek to the White House and the Dow Jones Industrial Average closed above 3,000 for the first time. Fast forward 26 years and the Middle East remains unsettled, Hillary Clinton missed on her second attempt at the presidency and the stock market now sits […] [Read More]

Going into Memorial Day weekend, Black Book learned dealers weren’t overly eager to spend their floor plan funds as vehicle depreciation trends told editors “that summer is fast approaching.” According to the latest Black Book Market Insights report, editors found that car segments are picking up more weekly depreciation compared with trucks, “signaling that summer […] [Read More]

In an effort to elevate its customer experience, Genesis Motors Canada has launched Genesis Downtown, the brand's first boutique retail storefront in Canada on Queen Street East in downtown Toronto. "Genesis Downtown is another touchpoint for our customers. Since launch, our customers have expressed a desire to experience the brand in a more traditional automotive setting,” Genesis Downtown distributor […] [Read More]

Hudson Cook partner Lucy Morris told SubPrime Auto Finance News she wasn’t surprised the U.S. Court of Appeals for the District of Columbia Circuit immediately smelled the political aroma during oral arguments as the 11-member en banc panel assembled for rehearing of the case questioning the constitutionality of the Consumer Financial Protection Bureau.   Morris […] [Read More]

XLerate Group recently announced that it has brought on Tom Francois as the new general manager of the group’s Badger State Auto Auction in Fond du Lac, Wis. Francois succeeds Tim Netz, who is retiring after 18 years of service at the auction. “We are grateful to Tim Netz for his leadership, service and dedication to […] [Read More]