AutoNation not only is strengthening its new used-vehicle retail strategy, but the dealer group also is broadening its footprint in the wholesale space, too. On Friday, AutoNation announced the next phase of what the company classified as its comprehensive brand extension rollout, which includes what’s being called AutoNation USA — standalone pre-owned vehicle sales and […] [Read More]

After a $40 million investment from parent company KAR Auction Services, ADESA is officially opening its Chicago auction. The company called ADESA Chicago, which will hold its first sale today, its “most integrated, customer-centric and technologically advanced physical auction location to date.” In a news release, ADESA chief executive officer and president Stéphane St-Hilaire said: […] [Read More]

In the aftermath of Hurricane Matthew, Copart has activated reserve land in Georgia and Virginia in addition to expanding existing locations in North Carolina and Florida. The land expansions and activations will allow Copart’s Catastrophe Response Team (CAT Team) to provide even greater service in response to weather-related damage. “We have a long history of […] [Read More]

A new website launched Wednesday in Canada allows consumers to buy used vehicles entirely online. Through Zoom.ca, shoppers can customize financing, put down a deposit, purchase protection and insurance, and sign necessary documents. The site provides 360-degree views of vehicles and has what it calls a “rigorous certification and merchandising process.” The vehicles on the […] [Read More]

CarMax is joining the development parade of finding ways to retail used vehicles without the buyer having to step foot on the lot. As outfits such as Beepi and Carvana gain steam, CarMax recently announced it is launching a test of home delivery in Charlotte, N.C. Charlotte is the first city for CarMax Home Delivery, […] [Read More]

Scotiabank’s latest Global Auto Report shows a bounce-back in Canadian new-vehicle sales in September, with several automakers reporting records for the month. Overall volumes fell short of last year’s peak due to a double-digit slide at Chrysler, however. Scotiabank estimates that new-vehicle purchases totaled 1.96 million units in September, well above the 1.89 million average of the […] [Read More]

Asbury Automotive Group is generating some strong certified pre-owned sales results, but the retailer isn’t satisfied quite yet. No, the dealership group believes it still has growth potential in CPO and its overall used-car operations. The topic of certified pre-owned came up several times during Asbury’s quarterly conference call earlier this week, and for good […] [Read More]

Change is in the air for HGrégoire. With John Hairabedian now at the helm of the company his father, Greg, founded more than 25 years ago, HGrégoire has embarked upon a total revamp of its business approach and launched a fully integrated, online transactional platform. The company’s revamped website aims to facilitate today’s shopping habits, where […] [Read More]

Answer Financial formed a partnership with Verifacto this week in an effort to help buy-here, pay-here dealers monitor whether their contract holders are keeping vehicle insurance policies current. The companies highlighted Verifacto’s technology is designed to improve the way lienholders can track insurance compliance for its customers. The platform includes an interactive dashboard with built-in […] [Read More]

According to the Consumer Financial Protection Bureau’s monthly complaint snapshot released this week, the CFPB has handled approximately 1,008,500 complaints across all products as of Oct. 1. Bureau officials indicated debt collection remained the most-complained-about financial product or service. Of the approximately 26,000 complaints handled in September, there were 7,352 complaints about debt collection. The […] [Read More]