KAR Auction Services will put between $20 million and $25 million into upgrading its online sales platforms over the next three years as part of a project known as New Wave, which chief executive Jim Hallett called “our next-generation online solution.” During opening comments of KAR’s earnings conference call on Wednesday, Hallett said KAR plans to […] [Read More]

Though luxury brands Lexus and Porsche yield high vehicle dependability, plenty of mainstream vehicle owners are also satisfied with excellent long-term quality, according to the J.D. Power 2017 Vehicle Dependability Study, released Wednesday. Now in its 28th year, the study examines problems experienced within the past 12 months by original owners of 2014 model-year vehicles. […] [Read More]

TPC Management Co., an automotive industry consulting and executive recruiting firm now in its 21st year in business, announced on Wednesday the promotion of Jiles Wanna to the position of vice president of client services.  Wanna joined TPC in 2004 and has worked on projects under all three umbrellas of the firm, including TPC Consulting […] [Read More]

Dealership compliance auditing firm Total Dealer Compliance on Wednesday launched what it’s calling a Certification Badge in an effort to give customers piece of mind that they will not fall victim to deceptive trade practices or subjected to aggressive sales tactics. By certifying dealerships, the firm said consumers will know that a certified store will […] [Read More]

Predictive analytics and marketing automation technology provider automotiveMastermind (aM) announced Wednesday it recently promoted Napoleon Rumteen to vice president of dealer relations. Most recently, Rumteen was responsible for dealer relations in aM’s western region. In his new role, Rumteen currently heads a team that provides multi-level training and support to dealers, dealer groups and OEMs […] [Read More]

Steve Roennau’s automotive career includes time as a training consultant for nearly a half dozen OEMs — Chrysler, General Motors, Ford, Mitsubishi and Hyundai. Roennau’s professional life also includes tenures in important roles at a dealership such as salesperson, used-car manager, new-car manager and F&I manager. With that much experience and a knack for public […] [Read More]

WalletHub recently released a report highlighting the top 20 cities where consumers took on the largest amount of financing to acquire a vehicle and where they also absorbed the least, generating extreme debt-to-income ratios. In order to identify the cities with the highest and lowest vehicle finance debts, WalletHub’s analysts divided the average debt by residents’ income […] [Read More]

On Wednesday, Edmunds announced it honored 817 dealerships throughout the country for delivering rewarding car shopping experiences with its Five Star Dealer Award. The award  recognizes car dealers who have received the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings. "Today's car shoppers are incredibly savvy, and we know that more than […] [Read More]

Digital marketing solution for car dealers LotLinx announced the appointment of Eric Brown as president, chief product officer on Wednesday. Brown joined the company in September, and he has since brought new partners and product technology to the LotLinx product suite, according to the company. "Thanks to our strong growth over the past year, we're […] [Read More]

Carvana announced Wednesday that it is bringing its online auto retail platform and as-soon-as next-day delivery option to customers living in the Virginia’s Hampton Roads metropolitan area. This is the company’s 22nd market overall, and the second in Virginia. It is also its first new market of the year.  “We couldn’t be more excited to […] [Read More]