On Wednesday, salvage vehicle auction company Insurance Auto Auctions named a new chief operating officer and made five additional key senior leadership appointments following the change. Chosen for the COO position is Tim O'Day, who was most recently senior vice president of finance. "Tim has strong strategy and management expertise and a proven track record […] [Read More]

With debt collection continuing to be one of the primary triggers, the Consumer Financial Protection Bureau’s latest update about its complaint database indicated the bureau has handled approximately 1,080,700 consumer complaints across all products as of Jan. 1. For December, the CFPB reported that debt collection again was the most-complained-about financial product or service. Of […] [Read More]

George W. Bush was not even two full years into his first term as president the last time off-lease volume hit a true peak. That was 15 years ago and the auto industry has gone through, shall we say, a bit of change since then. Off-lease volumes that year were just under 3.5 million units, […] [Read More]

As used-car inventories increase, so does the opportunity for dealers to educate car buyers about the benefits of certified pre-owned vehicles and drive them to consider a CPO purchase they wouldn't have sought on their own. As part of our Best CPO Dealers issue of Auto Remarketing, we looked into how dealers might educate a customer who […] [Read More]

With used-car supply increasing in recent years, having the right inventory in stock at the right time for certified pre-owned buyers depends on dealers keeping current consumer demand in mind when purchasing inventory. As part of our Best CPO Dealers issue of Auto Remarketing, we asked top-selling dealers in the Nissan CPO program how CPO sourcing […] [Read More]

About a year ago, GM Financial restructured internal management to strengthen its AmeriCredit division — the original piece General Motors acquired almost seven years ago. Since that point, GM Financial has since become the captive for the parent automaker. However, AmeriCredit remains a crucial cog in GM Financial’s operation, remaining as it has since its […] [Read More]

Both Enterprise Car Sales and Auto Financial Group (AFG) recently highlighted how much success they’re having with credit unions. Enterprise Car Sales said it generated a record $575 million in financing volume to more than 31,000 credit union members during 2016. The 2016 amount represents a 15-percent increase from the previous year. Meanwhile since September, […] [Read More]

Canadian Black Book has added a new wrinkle this year to its 10th annual Best Retained Value Awards, which were announced Tuesday. The company is now honoring overall brand winners, in addition to the individual model honorees. Taking the inaugural Overall Brand Award for Cars is Subaru, with Toyota taking Truck/SUV honors and Porsche earning […] [Read More]

An exceptional CPO buying experience could just be what some consumers need to seriously consider the new option next time around. For our Best CPO Dealers issue, Auto Remarketing asked some of the top Kia dealers in the CPO space how they provide a “like-new” experience to certified pre-owned customers. “For us providing a like new […] [Read More]

There was more than 3.1 million off-lease units hitting the market last year, according to Manheim, and that number is only expected to rise in coming years.  With certified pre-owned being a popular channel for these off-lease units to call home — and with leasing being especially popular with luxury brands — Auto Remarketing asked […] [Read More]