Patty Covington cautioned me beforehand that the opening module of the National Automotive Finance Association’s Consumer Credit Compliance Certification Program would be like drinking from a firehose. Well, she didn’t exaggerate. However, the way she and fellow instructor Eric Johnson delivered the material left me and the rest of the more than 100 students thirsty […] [Read More]

While the Federal Reserve chose again to pass on moving interest rates higher, research from TransUnion found that up to 92 million credit-active consumers would experience some type of monthly debt service payment increase if policymakers had raised interest rates by 25 basis points. However, TransUnion determined the average monthly payment increase for these consumers […] [Read More]

Independent and buy-here, pay-here dealers from across the U.S. are arriving in the nation's capital today for one of their association's most significant events of the year. The National Independent Automobile Dealers Association's National Leadership Conference and Legislative Summit convenes in Washington, D.C., for the fourth consecutive year, giving independent dealers the opportunity to meet […] [Read More]

Time to take those lederhosen out of storage. Twelve northeast Manheim locations are taking part in a four-week Oktoberfest celebration featuring themed décor, games, food, pre- and post-sale giveaways, prizes and unique buying/selling opportunities.   “As we are transitioning from summer to fall, Oktoberfest is a great opportunity to have fun and showcase the 150,000-plus […] [Read More]

When Manheim Houston general manager Eddie Pope described what makes this cog of the company’s wholesale machine run well, his responses often contained an underlying sports theme. Pope first stated that communication is the No. 1 priority. “If the lines of communication are open, I can build, motivate and guide my team towards achieving our […] [Read More]

Being one of Manheim’s smaller locations in terms of personnel size, perhaps dissention could fester quickly in a group that consists of 35 full-time and part-time members. To curtail any negativity that might arise, Manheim El Paso general manager David Aguilar pinpointed respect as his No. 1 management priority. “We respect and value all team […] [Read More]

At Manheim Statesville, it really comes down to the value of the individual. “We have worked hard to cultivate an atmosphere where individuals genuinely value and trust one another,” said general manager Ellie Johnson. “We foster open, honest and direct communication. “These intentional areas of focus allow our employees to experience an environment where they […] [Read More]

For Mark Willey, general manager of Manheim Tampa, a grateful GM makes for satisfied employees. “I thank our team for what they do each and every day,” said Willey, who oversees 124 full-time and 81 part-time employees. “I make an effort to explain that what they do is very important to our success as a […] [Read More]

Robert Zakaib may be the general manager of Manheim Palm Beach, but that doesn’t mean he’s above his employees. “I am part of the team, and therefore, I do not ask my team to do anything that I wouldn’t do or haven’t done,” he said. “I work to create a fun and most importantly safe […] [Read More]

Capital Automotive Financial has launched a new company to provide long-term equity capital solutions to dealers, chief operating officers and general managers in the retail automotive industry. CAF is led by Richard Kotzen and Capital Automotive Real Estate Services (CARS), anchored by an investment from Two Sigma Private Investments (TSPI). Kotzen will be president and […] [Read More]