Not only can you expect new-car buying and vehicle ownership to remain relatively unscathed by car-sharing and ride-sharing upstarts, these burgeoning services may actually present an opportunity for dealers and others in the auto business. That’s according to a recap of the 2016 Kelley Blue Book Ride Sharing/Car Sharing Study, which was commissioned by KBB […] [Read More]

Customer contact management company CallRevu and dealership software provider ELEAD1ONE recently introduced the seamless integration of CallRevu into the ELEAD1ONE CRM platform. CallRevu can provide call management tools for dealers to handle phone calls, improve employee phone skills and discover more sales and service opportunities through live, actionable alerts. “Every phone call is an opportunity […] [Read More]

U.S. dealerships were buying and selling at rapid rates last year, fueled in part by Berkshire Hathaway’s giant acquisition of the Van Tuyl auto group. According to The Blue Sky Report from Kerrigan Advisors, which released its full-year 2015 analysis on Wednesday, U.S. dealership buy/sell activity reached record highs last year. According to The Banks Report […] [Read More]

Insurance Auto Auctions has announced the debut of its Title Procurement Dashboard, a new feature within CSAToday, the company’s online vehicle inventory management and analysis tool. The Title Procurement Dashboard is the newest member to be added to the IAA Total Loss Solution suite of offerings that aim to help improve customer satisfaction and effectively manage […] [Read More]

Cox Automotive named a vice president of communications and community relations on Wednesday, appointing The Weather Company executive Shirley Powell to the role.   Powell will be based out of the company’s Atlanta corporate offices and will head up day-to-day, global operations of Cox Automotive’s communications. "Cox Automotive has a great story to tell about […] [Read More]

Dominion Dealer Solutions announced the launch of its Dominion Recon solution on Wednesday, its newest process-based software platform for tracking and managing the used-vehicle reconditioning process for dealers. Dominion Recon is now available to dealers as part of the company’s Inventory Manager. “Dealers clearly understand the impact the reconditioning process has on dealerships’ financial performance,” […] [Read More]

In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems preserve time, money and resources, while helping to gain better insight into contact records. Recognized by customers as one of the industry’s most […] [Read More]

The 2016 NADA Convention & Expo in Las Vegas is just around the corner, and attendees would be smart to review what’s on the docket before they arrive for the huge event that has a full agenda.   The NADA event is scheduled for March 31 through April 3 this year at the Las Vegas […] [Read More]

Digital Matrix Systems formalized an agreement on FactorTrust to provide DMS clients with access to FactorTrust’s alternative credit information and risk scores. The companies insisted the strongest risk management strategies in use at leading financial services, auto finance, and insurance companies employ not only traditional credit data, but a balance of alternative data as well. […] [Read More]

In light of shoppers spending more time online searching and comparing vehicles, Trustmark Warranty launched a new consumer website this week in an effort to cater to customer’s buying potential beyond the dealership F&I office. The new website can allow consumers who own a vehicle with an expired manufacturer’s warranty to choose extended auto repair […] [Read More]