The dealership phone is ringing. It’s a potential buyer interested in a vehicle listed on your store’s website. GWC Warranty offered three recommendations so dealers can capitalize on these Internet leads that find their way to the store phone lines. GWC Warranty also touched on three pitfalls that can turn that ringing phone into a […] [Read More]

A statement from RouteOne released Monday afternoon indicates that chief executive officer Mike Jurecki is leaving the company to take the same position at FordDirect. Jurecki, who headed the creation of the RouteOne joint venture that launched in 2002, had been CEO from the beginning. FordDirect confirmed the news to Auto Remarketing in a statement […] [Read More]

During my college days in the early 2000s, you could say the words “Dave Matthews Band” and immediately catch the attention (or ire) of most people within earshot. That’s why a press release from a New Jersey Kia dealership piqued my interest on Monday. As part of the store’s “10 Months of Giveaways” to celebrate its […] [Read More]

Of the more than 35,000 vehicles serviced each day by Valvoline Instant Oil Change, nearly 1 in 4 has an open manufacturer recall, according to an analysis by Carfax. Thanks to a partnership between the two companies, Valvoline will now check vehicles serviced at any of its locations for open recalls using myCarfax.com to send […] [Read More]

AutoLoop LLC, a provider of auto industry marketing and customer relationship management solutions, has partnered with Recall Masters Inc. to help streamline the recall lookup process and help bridge the recall-service gap. Recall Masters, which provides automotive recall news, data, training and communication, will be integrated into AutoLoop’s Fixed Ops Suite, resulting in what the […] [Read More]

Black Book unveiled its May residual forecast on Monday, illustrating the downward pressure on prices that increased supply will continue to have over the next few years.  Black Book forecast data showed that residuals on an average 3-year-old vehicle will dip from the current three-year retention of 52.0 percent in 2016, to 47.8 percent by […] [Read More]

Economists from Stifel, Nicolaus & Co. and Comerica Bank each shared commentaries late last week that shed light on two general economic trends that can have an impact on auto financing — retail sales and employment. Stifel chief economist Lindsey Piegza highlighted that fueled in part by a 3.2-percent gain in vehicle sales, overall April […] [Read More]

Metrolina Credit Co. recently opened its sixth full-service branch location, marking the third expansion within North Carolina and South Carolina since the company was acquired by ML Credit Group in 2013. Now operating to serve customers within the markets of Winston-Salem and Greensboro, Metrolina has a branch located in Kernersville, N.C. Each office is a […] [Read More]

Even before the National Highway Traffic Safety Administration expanded the Takata airbag inflator recall earlier this month, several of the large publicly traded dealer groups were encountering the rippling impact observers such as Kelley Blue Book described. Leaders from AutoNation, Asbury Automotive Group and Sonic Automotive each touched on how they’re handling the challenges of […] [Read More]

Parts, parts, parts. Much has been said and written recently about our nation’s vehicle recall policy. And while it’s regrettable that a great deal of the conversation has been overly negative, needlessly controversial and — at times — unfairly accusatory, the silver lining is that the discussion has prompted an increase in consumer awareness of […] [Read More]